
Job Overview
Compensation
Salary
Range $56,429.00 - $84,644.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career development opportunities
Job Description
Wente Family Estates is one of America's most storied wineries, steeped in a rich heritage that spans over five generations. Renowned for its luxury hospitality and premium wines, Wente Family Estates embraces a tradition of excellence while continuously evolving to meet the changing tastes and expectations of today's wine enthusiasts. The winery is committed to delivering exceptional guest experiences that connect visitors to the unique stories of its vineyards, sustainable practices, and family legacy. Located within a beautifully maintained estate environment, Wente Family Estates combines refined winemaking with a warm, welcoming atmosphere. The company prides itself on upholding high standards across all areas of operation, prioritizing customer satisfaction, innovation, and community engagement. As an Equal Opportunity Employer, Wente Family Estates fosters a diverse and inclusive workplace where employees are encouraged to thrive and grow.
The role of the Assistant Tasting Room Manager at Wente Family Estates is a pivotal leadership position within the luxury hospitality sector. Reporting directly to the Director of Tasting Rooms, this hands-on managerial role involves leading daily tasting room operations while ensuring every guest experiences the highest level of service reflective of the winery's heritage and values. This position is responsible for cultivating a culture of hospitality excellence by coaching team members in real time, driving sales performance, and maintaining operational standards that promote efficiency and profitability. The Assistant Tasting Room Manager acts as a visible leader on the tasting floor, engaging with guests to create memorable, personalized experiences that foster connection and inspire loyalty to the Wente Family Estates brand.
Collaborating closely with departments such as Hospitality, Wine Club, Marketing, Culinary, Events, and Winery Operations, the Assistant Manager plays a crucial role in supporting the growth of the Direct-to-Consumer business. The opportunity offers hands-on management experience and the chance to develop leadership skills in a respected wine industry setting. This position demands professionalism, humility, urgency, and a passion for hospitality. Successful candidates demonstrate servant leadership and a commitment to continuous improvement, setting the example for an accountable and motivated team. Through mentorship and development, the Assistant Tasting Room Manager ensures that guest interactions exemplify luxury hospitality, storytelling, and brand excellence. This role is perfect for an individual passionate about wine and eager to build a meaningful career in the wine industry while making a direct impact on business growth and guest satisfaction.
The role of the Assistant Tasting Room Manager at Wente Family Estates is a pivotal leadership position within the luxury hospitality sector. Reporting directly to the Director of Tasting Rooms, this hands-on managerial role involves leading daily tasting room operations while ensuring every guest experiences the highest level of service reflective of the winery's heritage and values. This position is responsible for cultivating a culture of hospitality excellence by coaching team members in real time, driving sales performance, and maintaining operational standards that promote efficiency and profitability. The Assistant Tasting Room Manager acts as a visible leader on the tasting floor, engaging with guests to create memorable, personalized experiences that foster connection and inspire loyalty to the Wente Family Estates brand.
Collaborating closely with departments such as Hospitality, Wine Club, Marketing, Culinary, Events, and Winery Operations, the Assistant Manager plays a crucial role in supporting the growth of the Direct-to-Consumer business. The opportunity offers hands-on management experience and the chance to develop leadership skills in a respected wine industry setting. This position demands professionalism, humility, urgency, and a passion for hospitality. Successful candidates demonstrate servant leadership and a commitment to continuous improvement, setting the example for an accountable and motivated team. Through mentorship and development, the Assistant Tasting Room Manager ensures that guest interactions exemplify luxury hospitality, storytelling, and brand excellence. This role is perfect for an individual passionate about wine and eager to build a meaningful career in the wine industry while making a direct impact on business growth and guest satisfaction.
Job Requirements
- Management or supervisory experience in hospitality, restaurant, or retail environment
- proven ability to meet and exceed sales goals
- food and beverage operations experience desired
- background in wine or special events desired
- passion for wine and hospitality
- strong leadership skills
- excellent written and oral communication skills
- strong organizational and problem-solving skills
- ability to calculate discounts, interest, commissions, and percentages
- flexibility to work in changing priorities
- professional appearance
- good judgment and decision-making skills
- ability to present to individuals or groups
- success in supervising and motivating employees
- ability to work independently and take initiative
- minimum age of 21 years
Job Qualifications
- Management or supervisory experience in a hospitality, restaurant, or retail environment
- proven ability to meet and exceed sales goals
- food and beverage operations experience, desired
- background in the wine/special events, desired
- a love for wine and hospitality and the desire to exceed guest expectations
- strong leadership skills: ability to inspire your team and maintain a commitment to exceeding guest expectations
- excellent written and oral communication skills
- strong organizational, problem-solving, and analytical skills
- demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
- versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- professional appearance and demeanor
- good judgment with the ability to make timely and sound decisions
- demonstrated ability to make successful presentations to individuals and/or groups
- success in supervising and motivating employees
- ability to take initiative with minimal direction: own your projects and goals and hold yourself accountable for achieving them
- must be at least 21 years of age
Job Duties
- Lead the tasting room floor by example while maintaining exceptional hospitality standards
- foster a culture where every guest feels genuinely welcomed, valued, and personally connected to the Wente Family Estates story
- ensure every guest receives a memorable, personalized experience that exceeds expectations
- coach associates in real time to elevate hospitality, storytelling, and wine presentation
- resolve guest concerns professionally while creating positive recovery experiences
- maintain luxury hospitality standards throughout all guest touchpoints
- protect and elevate the Wente Family Estates brand through consistent execution
- assist in the daily operation of the tasting room, ensuring efficient, organized, and profitable operations
- support opening and closing procedures
- ensure all Standard Operating Procedures are followed
- monitor labor and staffing levels to maximize guest service while managing labor costs
- assist with scheduling and shift assignments based on business demands
- ensure proper cash handling, POS accuracy, inventory controls, and financial accountability
- maintain cleanliness, organization, merchandising, and visual presentation throughout the property
- oversee reservation flow utilizing Tock and Commerce7 to maximize guest experiences
- assist with inventory counts, transfers, ordering, and wine allocations
- drive achievement of monthly, quarterly, and annual sales goals
- coach associates to increase Average Order Value (AOV), wine sales, and club conversions through storytelling and personalized recommendations
- support execution of sales promotions, seasonal campaigns, and new product launches
- monitor daily business performance and identify opportunities for improvement
- analyze key performance indicators and coach the team toward measurable results
- partner with leadership to achieve Direct-to-Consumer revenue goals
- lead by example in introducing guests to Wine Club membership
- coach associates on identifying buying signals and creating authentic membership conversations
- build long-term guest relationships that encourage repeat visitation
- support club retention initiatives and member engagement
- ensure club members consistently receive elevated recognition and service
- recruit, interview, onboard, and develop hospitality professionals
- conduct engaging daily pre-shift meetings focused on hospitality, wine education, sales initiatives, safety, and operational updates
- provide continuous coaching, recognition, and performance feedback
- complete performance reviews and development plans
- foster an inclusive, collaborative culture built on accountability and mutual respect
- identify future leaders and assist with succession planning
- maintain accurate scheduling, payroll, and labor documentation
- ensure associates confidently communicate Wente Family Estates' history, wines, vineyards, sustainability practices, and hospitality experiences
- promote storytelling that creates emotional connections rather than transactional sales
- deliver consistent luxury hospitality reflects our five-generation family legacy
- partner with Marketing and Events to execute special experiences and brand activations
- support winery tours, club events, wine dinners, concerts, and VIP experiences
- assist in managing departmental budgets and labor expenses
- monitor daily sales, discounts, voids, inventory variances, and financial controls
- prepare reports related to sales performance, labor, inventory, and guest metrics
- ensure compliance with company policies and internal controls
- promote a culture where safety is everyone's responsibility
- ensure compliance with responsible alcohol service, food safety, OSHA, and company safety standards
- participate in incident investigations and corrective actions
- conduct daily safety observations and ensure associates follow safe work practices
- maintain emergency preparedness procedures
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster


Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily

