Task Force General Manager

Naples Hotel Group is a distinguished family-owned hospitality company renowned for its portfolio of hotels located primarily in Naples, Florida, and nearby regions. Emphasizing a culture rooted in genuine relationships, the group prides itself on delivering exceptional guest experiences while fostering a supportive and collaborative environment for its team members. Built on the foundational values of integrity, professionalism, and community engagement, Naples Hotel Group operates a diverse selection of properties ranging from boutique hotels to full-service resorts, consistently upholding high standards in service, cleanliness, and operational excellence. The group’s dedication to career advancement and personal growth creates meaningful opportunities for associates to thrive within the organization.

The Task Force General Manager position at Naples Hotel Group is an exciting and dynamic leadership role designed to serve as the acting General Manager for hotels undergoing transitions within the group’s portfolio. This role demands an adaptable, hands-on leader who can provide operational guidance, stabilize and mentor on-site teams, and ensure seamless continuity of service during periods of change. As a Task Force GM, frequent travel is expected, involving extended stays at different hotel properties to provide direct oversight and support. The primary focus is broad-ranging operational leadership, including staffing optimization, training delivery, revenue management, cost control initiatives, guest service excellence, and conflict resolution.

This role is integral to sustaining the group’s mission, vision, and values by maintaining high service standards and financial performance during critical transitions. In addition to day-to-day operational responsibilities, the Task Force General Manager collaborates closely with corporate leadership to align hotel strategies with enterprise-wide goals. Responsibilities extend to comprehensive financial oversight, including budget creation, monitoring key performance indicators, and implementing corrective actions to ensure profitability. The role also involves close partnership with revenue management and sales teams to optimize room rates and maximize occupancy and revenue per available room (RevPAR).

Beyond financial and operational management, the Task Force General Manager is deeply involved in people development, providing coaching, training, and performance management for hotel staff, especially new General Managers, assistant GMs, and department heads. The position emphasizes cultivating a respectful and collaborative workplace culture, maintaining compliance with industry standards, labor regulations, and brand protocols, and conducting regular property inspections to uphold cleanliness and maintenance standards.

Candidates for this role must demonstrate strong business acumen, excellent leadership and communication skills, and the ability to navigate complex operational challenges with sound decision-making. Experience with recognized hospitality brands like Hilton, Marriott, or IHG is preferred. The role requires technological proficiency to work effectively with property management and accounting systems, as well as the physical ability to manage the demands of a fast-paced hotel environment.

In summary, the Task Force General Manager opportunity at Naples Hotel Group offers a challenging yet rewarding leadership position critical to the success and stability of transitioning hotels. The role promises variety, extensive responsibility, and the chance to make a significant impact within a respected family-owned hospitality organization committed to employee growth and exceptional guest service.