You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
401(k) with employer match
global hotel discounts
Career growth opportunities
paid volunteer time
Lifestyle discount
Job Description
Naples Hotel Group is a distinguished family-owned hospitality company renowned for its portfolio of hotels located primarily in Naples, Florida, and nearby regions. Emphasizing a culture rooted in genuine relationships, the group prides itself on delivering exceptional guest experiences while fostering a supportive and collaborative environment for its team members. Built on the foundational values of integrity, professionalism, and community engagement, Naples Hotel Group operates a diverse selection of properties ranging from boutique hotels to full-service resorts, consistently upholding high standards in service, cleanliness, and operational excellence. The group’s dedication to career advancement and personal growth creates meaningful opportunities for... Show More
Job Requirements
- Bachelor’s degree in hotel management business administration or a related field
- Minimum of 2 years of experience as a general manager in a hotel environment preferably within a select-service brand
- At least 3 years of supervisory experience in hotel operations with hands-on exposure to front desk housekeeping or food and beverage
- Prior experience as a general manager with Hilton Marriott IHG or similar brands strongly preferred
- Strong business acumen including an understanding of market trends financial performance competitive positioning and operational strategies
- Proven knowledge of hotel operations budgeting revenue management and sales principles
- Excellent leadership communication and team development skills with the ability to motivate and coach across varied property teams
- Strong critical thinking skills and the ability to analyze issues weigh alternatives and make sound business decisions
- Technologically proficient with smartphones computers and office software able to learn and utilize property management and accounting systems
- Must possess a valid driver’s license and be able to travel frequently and on short notice
- Must be available for extended assignments and able to work a flexible schedule including weekends holidays and on-call shifts
Job Qualifications
- Bachelor’s degree in Hotel Management Business Administration or a related field
- Minimum of 2 years of experience as a General Manager in a hotel environment preferably within a select-service brand
- At least 3 years of supervisory experience in hotel operations with hands-on exposure to front desk housekeeping or food and beverage
- Prior experience as a General Manager with Hilton Marriott IHG or similar brands strongly preferred
- Strong business acumen including an understanding of market trends financial performance competitive positioning and operational strategies
- Proven knowledge of hotel operations budgeting revenue management and sales principles
- Excellent leadership communication and team development skills with the ability to motivate and coach across varied property teams
- Strong critical thinking skills and the ability to analyze issues weigh alternatives and make sound business decisions
- Technologically proficient with smartphones computers and office software able to learn and utilize property management and accounting systems
- Must possess a valid driver’s license and be able to travel frequently and on short notice
- Must be available for extended assignments and able to work a flexible schedule including weekends holidays and on-call shifts
Job Duties
- Serve as the acting General Manager at assigned properties overseeing day-to-day operations across all departments
- Travel to hotels within the Naples Hotel Group portfolio including extended stays based on business needs
- Work closely with the corporate team to communicate status updates and ensure alignment on goals timelines and expectations
- Ensure all corporate reporting deadlines are met and that operational priorities include profitability guest satisfaction and team morale
- Lead by example with integrity professionalism and a commitment to NHG’s mission vision and values
- Oversee revenue management and cost control across all departments including front desk housekeeping food and beverage engineering and sales
- Collaborate with the Revenue Manager and Sales team to develop and implement rate strategies that maximize occupancy and RevPAR
- Create and manage hotel budgets monitor performance metrics and take corrective action to meet financial goals
- Monitor and analyze guest satisfaction scores implement service recovery and drive continuous improvement
- Hire onboard and develop hotel associates provide hands-on training and coaching especially for new GMs AGMs and department heads
- Conduct regular performance evaluations and manage disciplinary processes in accordance with company policy
- Foster a respectful collaborative work environment across all hotel departments
- Ensure compliance with NHG and brand standards including safety protocols labor regulations and operational procedures
- Maintain daily property inspections to verify cleanliness maintenance and brand compliance
- Review payroll accounts payable accounts receivable and financial documentation for accuracy and timely submission
- Manage front office functions including guest relations market inventory AR and city ledger and guest service recovery
- Certify housekeeping performance room inspection standards and supply labor cost control
- Serve as Manager on Duty as needed and respond to guest feedback employee issues and emergencies with urgency and professionalism
- Support capital planning vendor relations and maintenance of physical assets and hotel grounds
- Uphold a polished professional appearance and maintain a visible presence with staff and guests
- Coordinate with other departments to resolve service requests and ensure smooth operations
- Follow all company safety procedures report accidents injuries or unsafe work conditions to leadership and complete required training
- Support additional projects and initiatives as assigned including training programs quality assurance audits marketing efforts and operational transitions
- Must maintain a professional appearance in accordance with company standards
- Additional responsibilities may be assigned as needed to meet evolving business demands
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: