Taproom Manager

Dust Bowl Company is a dynamic and rapidly growing brewery and taproom operation known for crafting quality beers and providing an exceptional guest atmosphere. The company prides itself on a strong commitment to community, excellent customer service, and high standards of operation. As an established player in the hospitality and beverage industry, Dust Bowl Co. strives to create memorable experiences for its customers by combining expertly brewed beers with outstanding service in a welcoming environment. Located in California, Dust Bowl Co. operates multiple locations and maintains a focus on responsible business practices and continual staff development.

The Taproom Manager at Dust Bowl Co. plays a crucial role in the successful daily operations of the taproom, overseeing staff, ensuring compliance with safety and regulatory standards, and maintaining a high level of guest satisfaction. This full-time position, offering a competitive salary starting from $71,000 per annum with opportunities for bonus incentives, is responsible for managing all front-of-house (FOH) aspects including customer service, staff scheduling, and operational efficiencies. The role requires a professional who can lead by example, enforce company policies, and foster a positive working environment that supports team morale and productivity.

In this pivotal role, the Taproom Manager assists the General Manager and Director of Taproom Operations with administrative projects, manages pre-shift meetings, and continually enhances beer knowledge to educate both staff and customers. Maintaining compliance with OSHA safety standards and all federal, state, and local regulations is critical, as is ensuring all FOH staff present a professional appearance and demeanor. The manager is responsible for problem resolution, customer engagement, staff training, inventory management, and collaboration with suppliers. They must be dependable, adaptable, and effective communicators capable of managing events and special functions while maintaining a clean, safe, and efficient taproom environment.

Physical demands include occasional lifting of up to 165 pounds, navigating various work environments including warehouses, and the ability to stand and move for long periods. The role requires flexibility with work hours, including days, evenings, and weekends, as well as potential travel up to 25% to satellite locations. Additional qualifications include possession of a valid California driver’s license, completion of necessary certification such as Food Handlers and Responsible Beverage Certificates, and participation in Dust Bowl's workplace safety and harassment prevention training.

Dust Bowl Co. values diversity and encourages individuals with criminal records to apply, emphasizing equal employment opportunity and a supportive work culture. The Taproom Manager is a key leadership position integral to the company’s ongoing success, combining operational excellence, team leadership, and superior customer service to create a standout hospitality experience.