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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $90,000.00 - $100,000.00
Work Schedule
Standard Hours
Job Description
Cotti Foods Group is a well-established franchisee operating multiple Taco Bell restaurants, primarily focused in the San Diego area. As a part of the Taco Bell network, Cotti Foods Group upholds the renowned brand’s commitment to delivering high-quality fast food with exceptional customer service. The company invests in leadership and operational excellence to ensure that each of its locations operates smoothly and profitably. Taco Bell, a globally recognized fast-food restaurant chain, is known for its innovative menu and quick service, and Cotti Foods Group extends this legacy by ensuring strict adherence to company standards, health and safety regulations, and operational... Show More
Job Requirements
- able to make quick, appropriate decisions, and take action
- act in a friendly, courteous, and helpful manner towards guests and subordinates at all times
- communicate viewpoints and concerns to employees in a constructive manner
- capable of making quick and appropriate decisions
- detail-oriented with the ability to multitask and prioritize
- demonstrate patience and a positive attitude when delegating tasks and giving instructions
- present a tidy appearance with good hygiene
- strong verbal, reading, and math skills
- strong computer literacy
- take ownership and responsibility to solve problems
Job Qualifications
- 2-3 years of successful, high sales volume, operational management experience in the Quick Service Restaurant industry or retail environment
- basic business math and accounting skills with strong analytical/decision-making skills
- dynamic, energetic, and positive leader who is proactively driven to get things done the right way
- excellent organization and time management skills
- good communication skills with strong interpersonal and conflict-resolution skills
- proven ability to drive customer satisfaction, financial performance, and employee satisfaction
- strong leadership skills around coaching, developing the team, driving culture, problem-solving, executing tasks, and achieving results through others
- minimum 50-hour work week availability
Job Duties
- Oversees 6-7 restaurant locations
- absolute uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy
- accountable for coaching and training various levels of management to achieve operational excellence
- involved in the process for new employee orientation and monitors training processes to ensure the quality of training of team and managers
- works with Human Resources on employee relations matters including but not limited to hiring, terminations, or investigations
- creates and maintains a safe environment for all employees and guests
- determines, gathers and identifies information related to chronic or excessive repairs and maintenance issues
- develops and maintains management staffing levels
- drives full management staffing for each location in the market
- commits to the selection process
- monitors staffing levels to anticipate sales seasonality
- encourage a top-line orientation through operational focus
- ensure that correct operational procedures are followed at all times
- lead employee recognition and motivation efforts throughout the market
- partner with each General Manager in the market to build and reach sales goals
- provide leadership for each manager in the market to ensure guest satisfaction
- provides needed employee relations assistance to managers and is proactive in addressing employee relations needs in the market
- utilize available reports to identify opportunities
- revise and/or formulate policies and promote their implementation
- supervise staff from different departments and provide constructive feedback
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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