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Table Games Floor Supervisor - The Cosmopolitan

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $37.71
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Benefits

wellness incentive programs
Company Discounts
Free Meals
Free parking
Health Insurance
Income protection benefits
Professional Development

Job Description

MGM Resorts International is a world-renowned entertainment and hospitality company headquartered in Las Vegas, Nevada. As a leading global player in the resort and casino industry, MGM Resorts offers a range of extraordinary experiences including gaming, lodging, dining, entertainment, and retail. The company is dedicated to delivering unparalleled guest service and creating memorable moments for visitors from all over the globe. MGM's properties in Las Vegas are famous for their vibrant energy and high standards of service, making it an exciting and dynamic place to work for professionals passionate about hospitality and entertainment.

The Table Games Floor Supervisor position at MGM Resorts is a critical role for ensuring the smooth operation of the casino floor’s table game section. This position combines leadership, operational expertise, and customer service skills to create an engaging and enjoyable gaming environment for guests. As a Table Games Floor Supervisor, you will oversee dealers and ensure that games are dealt accurately, uphold strict compliance with gaming laws and company policies, and manage the daily account reconciliation to ensure financial integrity. The role requires a proactive approach to monitoring gameplay and guest behavior, addressing unusual activities, and maintaining the integrity of gaming equipment. This position is perfect for individuals who thrive in fast-paced environments, enjoy leading teams, and are committed to exceptional service delivery.

This is a full-time, salaried position starting at $37.71 per hour. The role involves hands-on supervision during gaming sessions, verifying documentation, and maintaining proper bankroll levels to meet guest demands. Beyond operational responsibilities, the Floor Supervisor plays an integral role in upholding compliance standards and contributing to a safe and fair gaming experience. Working at MGM Resorts offers a chance to be part of a vibrant team in the heart of one of the most exciting entertainment destinations in the world.

In addition to competitive compensation, MGM Resorts supports employee well-being and growth through wellness incentives, access to company discounts, free meals, parking, and health and income protection benefits for eligible employees. The company fosters both professional and personal development, providing networking opportunities and encouraging community involvement. If you are ready to join a dynamic team in a lively and diverse workplace, the Table Games Floor Supervisor role at MGM Resorts International presents an outstanding opportunity to advance your career in casino operations while embracing the excitement of Las Vegas’ entertainment scene.

Job Requirements

  • Minimum of 21 years of age
  • 2+ years of prior relevant experience in casino operations or equivalent combination of education, training and experience
  • strong leadership and communication skills
  • ability to work under pressure
  • knowledge of gaming laws and regulations
  • excellent observational skills
  • availability to work flexible hours

Job Qualifications

  • Minimum of 21 years of age
  • 2+ years of relevant experience in casino operations or equivalent combination of education, training, and experience
  • strong leadership and communication skills
  • ability to work in a fast-paced environment
  • knowledge of gaming laws and regulations
  • excellent problem-solving skills

Job Duties

  • Oversee dealer performance to ensure games are dealt accurately
  • ensure service standards are met
  • verify accuracy of all documents
  • monitor guest flow and notify management when adjustments are needed
  • observe and rate players objectively and accurately
  • maintain proper bankroll levels
  • reconcile table accounting accurately and maintain gaming equipment

Job Criteria

Experience

Mid Level (3-7 years)


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