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Systems Administrator III, Inpatient Clinical Documentation, Inpatient Procedure Orders, OPA

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $89,400.00 - $115,610.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Life insurance

Job Description

The hiring organization is a leading healthcare technology provider that specializes in developing and supporting clinical and patient engagement solutions through advanced electronic health record (EHR) systems. It operates primarily within the health technology sector and focuses on leveraging innovative solutions to improve the quality of patient care while optimizing clinical operations. As a trusted partner to healthcare institutions, this company is committed to enhancing clinical documentation, inpatient procedure orders, and overall patient care workflows by integrating best practices within Epic Systems applications. This role is a full-time, standard employment opportunity that offers a challenging and rewarding career path for skilled professionals in IT and healthcare technology sectors. Although specific salary details are not provided, the position is crafted for experienced candidates with solid backgrounds in health system applications and Epic software environments.

The position of System Administrator III, Health Systems, is designed for highly skilled individuals with advanced knowledge and expertise in Epic applications. This role demands a minimum of 4 to 5 years of hands-on experience in system build, configuration, implementation, and support, particularly focused on inpatient clinical documentation, inpatient procedure orders, and outpatient prior authorization (OPA) functionalities. The System Administrator III is pivotal in bridging the gap between clinical requirements and technological implementations by analyzing complex healthcare workflows and translating these into efficient and scalable technology solutions. The role is deeply involved throughout the entire application lifecycle, including requirements gathering, design, build, testing, training, optimization, and long-term support. This position requires an individual who can work collaboratively with cross-functional teams such as clinical leaders, business stakeholders, IT professionals, vendors, and Epic implementation teams to deliver stable, efficient, and high-performing Epic solutions that align with organizational goals and regulatory standards. A significant focus of the role is also directed at continuous improvement, enhancing system functionality, workflow optimization, and elevating the end-user experience to support high-quality patient care delivery. With responsibility for leading large-scale projects, system upgrades, and optimization initiatives, the successful candidate will serve as a trusted advisor and subject matter expert, providing strategic guidance and technical leadership in the evolving healthcare IT landscape.

Job Requirements

  • Minimum two years experience working with Epic or comparable health system software
  • minimum two years scripting or programming experience
  • bachelors degree in computer science, engineering, social science, education, business, health care or related field
  • minimum three years working in IT or operations
  • additional equivalent work experience may be substituted for the degree requirement

Job Qualifications

  • Minimum two years experience working with Epic or comparable health system software
  • minimum two years scripting or programming experience
  • bachelors degree in computer science, engineering, social science, education, business, health care or related field
  • minimum three years working in IT or operations
  • knowledge of ambiguity and uncertainty management
  • attention to detail
  • business knowledge
  • communication skills
  • critical thinking
  • cross-group collaboration
  • decision making
  • dependability
  • diversity, equity, and inclusion support
  • drives results
  • facilitation skills
  • health care industry knowledge
  • influencing others
  • integrity
  • learning agility
  • organizational savvy
  • problem solving
  • short- and long-term learning and recall
  • teamwork
  • topic-specific communication
  • application delivery process
  • application maintenance
  • application testing
  • packaged application integration
  • scripting tools and languages
  • system and technology integration
  • compassion
  • analytical skills
  • client focus
  • crisis incident management
  • debugging and troubleshooting
  • personal flexibility
  • managing diverse relationships
  • Microsoft Excel proficiency
  • organizational skills
  • prioritization
  • relationship building

Job Duties

  • Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines
  • following procedures and policies
  • applying data and resources to support projects or initiatives
  • collaborating with others to solve business problems
  • supporting the completion of priorities, deadlines, and expectations
  • communicating progress and information
  • identifying and recommending ways to address improvement opportunities
  • escalating issues or risks as appropriate
  • pursuing self-development and effective relationships by sharing resources, information, and knowledge with coworkers and customers
  • listening, responding to, and seeking performance feedback
  • acknowledging strengths and weaknesses
  • assessing and responding to the needs of others
  • adapting to and learning from change, difficulties, and feedback
  • meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions
  • provides first and second level support for enterprise systems by diagnosing, troubleshooting, and resolving complex incidents
  • supports stability, availability, and performance of enterprise systems by monitoring systems to identify problems, trends, and opportunities
  • assists technical and project team members to resolve system problems and application-specific issues
  • escalates identified issues, risks or problems to lead administrators
  • plans and performs complex system configuration
  • supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement
  • defines and tests maintenance and refresh activities
  • participates in installation, upgrade, or decommissioning of systems, products, and infrastructure
  • assists with application-oriented administration and technical support for production and non-production environments
  • supports vendor support activities
  • recommends and executes performance tuning and optimization activities
  • creates documentation of system configuration and procedural information, and reviews documentation of others

Job Criteria

Experience

Mid Level (3-7 years)


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