Support Lead Part Time

Five Below is a dynamic and rapidly growing specialty value retailer dedicated to offering customers high-quality, trendy merchandise priced at $5 and below. The company's unique business model emphasizes offering an exciting shopping experience filled with the newest, coolest products across a variety of categories, making it irresistible for shoppers of all ages. With over 20,000 passionate associates, Five Below prides itself on fostering a vibrant culture driven by its core purpose and values, collectively known as The Five Below Way. This culture not only supports growth but also empowers associates to bring their big ideas, energy, and creativity to work, making every store a WOWplace. Five Below is more than just a retailer; it is a community where the experience is as important as the products offered, ensuring that every visit leaves customers thrilled and eager to return.

The role at Five Below offers an exciting opportunity for individuals who are passionate about retail management and customer service. As a key part of the store leadership team, the position is responsible for ensuring that all crew members deliver an exceptional B.E.S.T. customer service experience, creating fast and friendly interactions at checkout and throughout the store. The role involves managing daily store activities, including training and supervising staff, organizing new product inventory, and maintaining store operations. Acting as Manager on Duty when necessary, candidates will take charge of store operations, staff oversight, customer relations, and quick resolution of urgent issues. The position also requires handling store opening and closing procedures, ensuring security and operational readiness each day.

Additionally, the role emphasizes driving store sales and controlling expenses by optimizing merchandising, staff performance, and customer service strategies. Collaboration with the leadership team on merchandising standards and inventory recovery ensures the store meets company goals for sales and customer satisfaction. Beyond leadership and operational duties, the role includes essential physical tasks such as moving merchandise, stocking shelves at different heights, and maintaining store cleanliness. This comprehensive management role offers a competitive hourly starting wage of $15.65 and a chance to join a company committed to inclusivity, growth, and associate well-being through comprehensive benefits and support. The opportunity to work in a stimulating retail environment while honing management skills and supporting a team is ideal for individuals seeking to advance their careers in retail management.