Supervisor Foodservice

Geisinger is a renowned health system with a legacy spanning over 100 years, founded by Abigail Geisinger. It operates ten hospital campuses, a 550,000-member health plan, two research centers, and the Geisinger Commonwealth School of Medicine. The organization employs nearly 24,000 employees and more than 1,700 physicians, playing a vital role in boosting local economies in Pennsylvania. Geisinger is firmly committed to providing excellent healthcare services and fostering community well-being, making it a leader in the healthcare industry.

This position is for the Foodservice Supervisor at Geisinger, located in Scranton, PA, under the GCMC Foodservice Operations Team. The role is full-time with a rotating schedule, including weekends. The Foodservice Supervisor is responsible for overseeing and ensuring quality food and service for all customers. This includes assisting the management team in menu development, recruitment, training, disciplinary actions, monitoring service, scheduling, and other location-specific duties. This role demands coordinating proper staffing levels to meet service timelines and maintaining quality, safety, sanitation, service, and HACCP standards. The supervisor will also be responsible for engaging with patients, staff, and guests, addressing questions and resolving issues to ensure a smooth operation.

The Foodservice Supervisor serves as a vital link between staff and management. They will coordinate and oversee daily activities, conduct meetings, monitor performance, provide feedback, and facilitate a cooperative work environment. They assist in recruiting, interviewing, training, and orienting new hires, ensuring all employees comply with established policies and procedures. The position requires decision-making skills especially in the absence of the Manager, and participation in performance improvement programs through data collection and action plans implementation.

Working in an office environment, this role prioritizes adherence to safety and operational guidelines, making it essential to the smooth functioning of foodservice operations. Additional responsibilities may include cash handling, cooking, driving, patient meal rounds, and opening or closing duties, depending on the specific area supervised. The role requires a minimum of four years of relevant experience, with an education requirement of a high school diploma or equivalent. Skills necessary for success include teamwork, communication, knowledge of clinical policies and standards, menu development, supervisory customer service, and familiarity with healthcare industry standards.

Geisinger is an equal opportunity employer committed to diversity and inclusion, providing healthcare benefits from day one, including vision, dental, and prescription coverage. The organization values kindness, excellence, learning, innovation, and safety, ensuring that all employees work in an environment focused on making better health easier for patients and communities. This vital role offers candidates the chance to grow within a supportive and innovative healthcare environment where they can make a meaningful impact daily.