Supervisor, Food & Beverage

Great Wolf is a renowned family-focused resort and indoor water park operator committed to creating unforgettable experiences for families across North America. With a network of resorts known for their high-energy atmosphere, immersive attractions, and quality hospitality, Great Wolf continuously strives to provide an engaging environment for both guests and employees. The company emphasizes a positive, inclusive culture where team members, affectionately called "Pack Members," can grow their careers and make meaningful connections. At Great Wolf, the mission is to deliver jaw-dropping family-friendly entertainment while fostering an environment that nurtures professional development and personal well-being. This is exemplified by the company’s investment in Great Wolf University, a comprehensive training platform, and various employee enrichment programs including wellness initiatives, diversity and inclusion efforts, and flexibility in work schedules.

Currently hiring for the roles of Food Outlet Supervisor and Restaurant Supervisor, Great Wolf seeks motivated leaders to join their food and beverage team. The Food Outlet Supervisor plays a pivotal role in ensuring operational excellence within the resort’s food outlets by overseeing daily tasks such as staff supervision, food safety compliance, and guest interaction. This role requires collaboration with lodge leadership to enhance guest satisfaction, manage labor costs through scheduling and forecasting, and maintain high sanitation and safety standards. Supervisors also play a key role in talent development by coaching Pack Members, managing performance metrics such as Net Promoter Scores (NPS), and fostering a positive team environment.

The Restaurant Supervisor position complements these efforts by focusing on front-of-house operations including scheduling, payroll management, and customer service. This role ensures that restaurant standards are upheld through seamless execution of daily activities, coordination amongst staff, and resolution of guest concerns. Both roles require familiarity with point-of-sale (POS) systems, food safety regulations, and strong leadership abilities to contribute to Great Wolf’s reputation for exceptional hospitality. These full-time and part-time positions offer a competitive starting pay of $23.50 per hour, with flexible scheduling options to accommodate diverse lifestyles and priorities.

At Great Wolf, employees enjoy numerous perks such as access to discounted vacations, employee referral incentives, and participation in a scholarship fund aimed at supporting career growth. The company’s benefits package includes medical, dental, and vision insurance, health savings accounts, telehealth resources, life insurance, 401K with employer match, paid vacation, and parental leave. Through a commitment to diversity, inclusion, and workplace well-being, Great Wolf fosters a supportive environment where every team member’s uniqueness is celebrated. For candidates passionate about leadership in food service within a family-friendly resort setting, these supervisory roles offer promising career development opportunities alongside an engaging and supportive work culture.