Supervisor and Head Bartender

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $16.00 - $28.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Tips
Professional development opportunities

Job Description

PKLYN is a well-known pickleball club located in the vibrant neighborhood of Gowanus, Brooklyn. It has earned a special place in the community as a premier destination where pickleball enthusiasts, whether experienced players or newcomers, come together to enjoy the sport in an environment that combines excellent facilities with a welcoming and lively atmosphere. Beyond just a sports venue, PKLYN serves as a social hub where guests can gather to play pickleball, socialize with friends, and take part in a cultural experience rich with hospitality and community spirit. The club prides itself on creating memorable experiences through a seamless integration of sport, entertainment, and social interaction, making it a top choice for pickleball lovers in Brooklyn and the surrounding areas.

The role of Bar Supervisor/Lead Bartender at PKLYN is essential to maintaining the high standards of guest experience that define the club. This position is designed for a dynamic and motivated individual passionate about hospitality and leadership. The Bar Supervisor will oversee daily bar operations, ensuring that service runs smoothly, efficiently, and consistently. As a leader, this person will manage a small team, cultivate a positive work environment, and champion a culture of exceptional guest service. Responsibilities include inventory management, staff training, quality assurance, and compliance with health and safety regulations.

The Bar Supervisor/Lead Bartender will play a key role in shaping the atmosphere at PKLYN by delivering innovative bar service and fostering a social, welcoming environment where guests feel valued and eager to return. This role demands a hands-on approach, including direct bartending during service hours alongside leadership and administrative duties. The ideal candidate will bring a blend of hospitality expertise, operational management skills, and creativity to refine bar offerings and contribute to the club's success. Working hours range from 30 to 40 per week, including a mix of administrative tasks such as inventory management and scheduling, and bartending shifts. Compensation is competitive, with an administrative rate between $25 and $28 per hour and a bartending rate of $16 to $19 per hour plus tips.

Job Requirements

  • High school diploma or equivalent
  • At least 2 years of bartending experience
  • Experience in a supervisory or leadership role
  • Knowledge of health and safety regulations pertaining to alcohol service
  • Ability to work flexible hours including nights, weekends, and holidays
  • Strong communication and customer service skills
  • Ability to manage inventory and handle cash accurately
  • Physical ability to stand and work for extended periods
  • Reliable transportation to the 80 4th St., Brooklyn, NY 11231 location

Job Qualifications

  • At least 2-3 years experience in a bar or hospitality setting with at least 1 year in a supervisory or team lead role
  • Proven ability to manage bar operations and support high-volume service environments
  • Excellent leadership, communication, and interpersonal skills with customers and team
  • Ability to work flexible hours including evenings, weekends, and holidays as needed
  • Demonstrated problem-solving skills and a keen attention to detail
  • Proficiency with POS systems such as Toast, inventory tracking software, and basic office tools such as spreadsheets for ordering or budgeting
  • Certifications such as TIPS or ServSafe Alcohol or willingness to obtain upon hire
  • Knowledge of pickleball is encouraged and a significant asset but is not required

Job Duties

  • Oversee bar operations including staff communication, inventory, and quality assurance
  • Ensure compliance with health and safety regulations including responsible alcohol service
  • Maintain cleanliness and organization across the bar area, guest spaces, and storage
  • Execute and uphold closing procedures to ensure consistency and accountability
  • Implement guest service standards to ensure a consistently high-quality experience
  • Provide exceptional customer service, resolve inquiries, and solve problems
  • Gather and analyze guest feedback to identify areas for improvement and implement changes to enhance service offerings
  • Monitor and manage inventory levels for F&B, liquor, bar supplies, and other equipment
  • Order supplies and manage vendor relationships, ensuring cost-effective, timely delivery
  • Conduct regular inventory audits and send weekly inventory reports
  • Perform and verify weekly cash counts, ensuring secure handling of all transactions
  • Train and mentor a team of 1-2 bartenders to deliver exceptional service
  • Provide on-the-floor coaching and lead by example during service shifts
  • Meet regularly with PKLYN management to review team performance, provide feedback, and align on operational needs and goals
  • Monitor industry trends and incorporate innovative ideas to enhance guest experience

Job Criteria

Experience

Mid Level (3-7 years)


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