Supervisor

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leader in location-based entertainment with a significant presence across North America. With over 360 locations, Lucky Strike offers a vibrant mix of bowling, amusements, water parks, and family entertainment centers. The company is also the owner of the Professional Bowlers Association, the major league of bowling, which has a global fan base in the millions. Lucky Strike is committed to creating unforgettable experiences for its guests by combining exciting recreational activities with best-in-class customer service. The company's culture is founded on innovation, teamwork, and guest satisfaction, supported by a dynamic and inclusive work environment.

As a Restaurant / Entertainment Manager at Lucky Strike Entertainment, you will play a crucial role in the day-to-day operations of one of our centers. This role is highly active, requiring you to be on your feet most of the time while coordinating team members and solving problems in real time. You will assist the General Manager in overseeing the entire center's management, including entertainment, food and beverage, and property maintenance. In the absence of the General Manager, you will assume full responsibility for all aspects of center management, ensuring the smooth operation of business activities and enhancing the guest experience.

Your primary focus will be ensuring guest satisfaction by leading your team to consistently deliver exceptional service. You will be tasked with recruiting, training, and scheduling a talented hourly staff team, motivating them to use their individual strengths to maximize productivity and guest satisfaction. You will also execute marketing strategies to boost open-play bowling, league participation, and sales. Maintenance and expansion of the food and beverage program fall under your purview, where you will enforce quality standards and foster a thriving sales culture. Flexibility is essential in this role, as you will work varied shifts, including weekends, holidays, and extended hours as required by the business.

Lucky Strike offers a competitive pay range of $24 to $28 per hour for this position, along with performance-based incentives and a comprehensive total rewards package that includes healthcare coverage and other benefits. The Restaurant / Entertainment Manager role serves as a vital stepping stone for those who aspire to become General Managers, providing valuable leadership experience in a fun and fast-paced environment. If you are passionate about entertainment, hospitality, and team development, this role offers a unique opportunity to combine your skills and advance your career in a leading entertainment company.