Supervisor

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment offers a wide range of experiential entertainment, including bowling, arcade games, amusement centers, water parks, and family entertainment venues. The company also owns the Professional Bowlers Association, which is recognized as the major league of bowling and a dynamic media property attracting millions of fans worldwide. Lucky Strike Entertainment is dedicated to delivering outstanding guest experiences by combining entertainment, dining, and social activities in vibrant, fun-filled environments. For more comprehensive information, please visit ir.luckystrikeent.com.

The role of Restaurant / Entertainment Manager at Lucky Strike Entertainment is both challenging and rewarding, offering hourly pay ranging from $24 to $28. This full-time position emphasizes leadership in providing exceptional guest service while managing multiple facets of the center’s operation. The Restaurant / Entertainment Manager acts as an essential support to the General Manager, stepping into the primary leadership role during their absence. The manager oversees everything from food and beverage services to entertainment offerings and overall property maintenance. This position requires strong multitasking abilities, dynamic problem-solving skills, and a passion for fostering a welcoming atmosphere.

Managers in this role are responsible for recruiting, hiring, and training hourly staff members, ensuring optimal staffing levels through effective scheduling, and maintaining high standards in service delivery. They actively drive guest satisfaction by continuously improving operational procedures and capitalizing on business opportunities such as leagues and open play events. The ability to build strong relationships with league bowlers and officers is critical to expanding the company’s league business. Additionally, the manager fosters a culture of excellence by motivating their team, using strengths to enhance productivity, and delegating responsibilities effectively.

A significant part of the role involves managing the Food & Beverage program, ensuring guests enjoy consistent quality and experience that meets corporate standards. Managers provide ongoing training to their teams to sustain a thriving sales culture and are expected to remain flexible with work shifts, including nights, weekends, holidays, and extended workdays as necessary. The ideal candidate is not only a dedicated team player and exceptional people developer but also someone eager to advance toward a General Manager position within Lucky Strike Entertainment. This role offers comprehensive exposure to entertainment management while supporting a lively and engaging workplace focused on delivering memorable guest experiences.