Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid vacation
Education Assistance
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
accident insurance
Service awards
Employee Resource Connection
bonus program

Job Description

The job opportunity is at a restaurant owned and operated by an independent franchisee of McDonald’s, specifically not by McDonald’s USA. This means that the establishment operates under franchise ownership, which allows it to maintain the trusted McDonald’s brand while being managed independently. Kevco McDonald’s restaurants are well-known for their commitment to delivering a high-quality customer experience and maintaining rigorous standards for food quality, service, and cleanliness. The franchise prides itself on upholding these standards to ensure customer satisfaction and operational excellence. The restaurant business is fast-paced, customer-focused, and requires a strong leadership presence to manage daily operations effectively. This environment offers the advantages of working within a globally recognized brand coupled with the entrepreneurial spirit of an independent franchisee, providing a unique and dynamic workplace for employees and managers alike.

The role of Supervisor in this Kevco McDonald’s restaurant is strategic and hands-on, focusing on running multiple restaurants profitably while ensuring that all operational standards are consistently met. As a Supervisor, your responsibilities extend beyond a typical managerial position because you will lead a team of General Managers across more than one restaurant location. This role is crucial in setting performance goals, creating actionable plans to achieve those objectives, and monitoring progress. Supervisors play a vital role in coaching and mentoring General Managers, supporting them to improve restaurant operations while maintaining strict adherence to McDonald’s critical customer standards of quality, service, and cleanliness. Managing the profit and loss (P&L) aspects of the restaurant group is essential, requiring you to be financially astute and focused on maximizing profitability through effective cost controls and revenue enhancement.

Furthermore, a key component of the supervisor’s role is talent management. This includes assisting in recruiting, hiring, and developing Department Managers and Shift Managers to ensure a strong leadership pipeline within the restaurants. The supervisor’s leadership significantly impacts employee growth and the operational success of the restaurants. This role is ideally suited for individuals with previous supervisory experience in high-volume environments, especially those with backgrounds in quick service restaurants, hospitality, or retail. Candidate suitability is judged based on their ability to lead multiple teams, drive results through others, and maintain high standards in a fast-paced setting.

Beyond the core job responsibilities, Kevco offers a competitive pay package accompanied by a strong benefits program. Employees have access to paid vacation, medical, dental, and vision insurance, as well as disability, life, and accident insurance. Additionally, the Archways to Opportunity program offers education benefits such as high school degree completion, college tuition assistance, and English language classes for anyone for whom English is a second language. Other benefits include service awards, employee resource connections, and bonus programs, making it a rewarding environment for long-term career growth. Overall, this Supervisor role is an outstanding leadership opportunity at a notable franchise that combines the stability of a well-established brand with the flexibility and innovation of independent ownership.

Job Requirements

  • High school diploma or equivalent
  • previous supervisory experience in a fast-paced environment
  • ability to lead multiple teams
  • strong customer service orientation
  • availability to work flexible hours
  • knowledge of restaurant operations
  • excellent organizational skills

Job Qualifications

  • Previous supervisory experience managing high-volume locations
  • experience in quick service restaurants preferred
  • background in hospitality or retail is a plus
  • strong leadership and coaching skills
  • financial acumen for managing restaurant P&L
  • ability to set goals and create actionable plans
  • excellent communication and interpersonal skills

Job Duties

  • Run a profitable restaurant
  • ensure the restaurant meets McDonald's high customer standards of quality, service, and cleanliness
  • work with restaurant leaders and General Managers to set and achieve restaurant goals
  • lead a team of General Managers across multiple restaurant locations
  • follow up on the progress of General Managers and provide coaching
  • manage the restaurants' profit and loss (P&L)
  • assist in hiring and developing Department and Shift Managers
  • hire and develop salaried managers

Job Criteria

Experience

Mid Level (3-7 years)


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