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Job Overview
Employment Type
Full-time
Part-time
Hourly
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Management training
Shoes for Crews discount
Uniform-shirts
Management meals
Job Description
Black Bear Diner is a well-established restaurant chain that has been delighting guests with Good Old Fashioned Family Food since 1995. Known for its warm, inviting atmosphere and generous portions of homemade comfort food, Black Bear Diner provides a family-friendly dining experience that emphasizes genuine and friendly service. Over the years, the company has built a strong reputation for quality food and excellent customer care, attracting a loyal customer base that appreciates the nostalgic feel and hearty meals. Black Bear Diner prides itself on creating a fun and supportive work environment where employees can grow and develop their skills in... Show More
Job Requirements
- High school diploma or GED
- Previous restaurant supervisory experience preferred
- Must be at least 21 years old
- Excellent communication skills
- Problem-solving and sound judgment abilities
- Flexibility to work varied shifts including nights, weekends, and holidays
- Valid driver’s license and current car insurance
- Successful background check
- Compliance with company appearance and uniform standards
- Ability to lift and carry up to 60 pounds
- Ability to stand and move for extended periods
- Ability to manage multiple priorities and adapt to change
Job Qualifications
- High school or GED
- Previous shift supervisory restaurant experience desirable
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- Ability to demonstrate excellent written and oral communication skills
- Ability to listen to understand other points of view before responding
- Ability to influence others to gain commitment
- Ability to present information in a clear and concise manner
- To be able to solve problems and deal with a variety of complex issues common in the food service business
- Must be able to exercise sound judgment in considering course of action
- Handles day-to-day work challenges confidently
- Is willing and able to adjust to multiple demands, shifting priorities, and rapid change
- Ability to work a variety of shifts and times of day
- Understanding of effective practices in dealing with customers
- Exhibiting a positive and professional appearance, demeanor, and dynamic energy
- Proficient in computer-based program systems utilized by Black Bear Diner
- Proficient in Excel, Word, as well as the Internet
- Must have a valid driver's license
- Current car insurance
- Candidates are required to pass background check as a condition of promotion or hire to this position unless otherwise prohibited by state law
- Complies with all company standards related to appearance and uniform standards
- Ability to work flexible hours including nights, weekends, and holidays
- Ability to exert up to 60 pounds of force occasionally or frequently
- Ability to lift, carry, and handle various products and supplies
- Visual and auditory sense required
Job Duties
- Knowledgeable in all front and back of house functions and is able to assist when needed
- Knowledgeable in Black Bear Diner Standard in both front and back of house
- Adept at guest recovery procedures
- Follows proper procedures and specifications in preparation and serving of food products
- Controls diner inventory through established inventory system
- Use Black Bear Diner approved labor guidelines
- Adjusts labor to changes in sale volume
- Conducts check of team member time edits and clock ins under guidance of General and/or Assistant Manager
- Ensure that food safety practices comply with Black Bear Diner standards as well as local Health Department regulations
- Protect cash and all other company assets by adhering to company control procedures
- Ensures sanitation and cleanliness of the diner
- Lead staff in ways that promote efficiency and high morale, while complying with all appropriate employment regulations
- Ensure the diner is in compliance with all other regulatory agencies related to worker safety, alcoholic beverage sales, etc.
- Conducts line checks and pre-shift meetings
- Knowledge of company protocol with team member conflicts
- Responsible for opening and/or closing procedures
- Knowledgeable in safety and emergency procedures
- Facilitates training of team members
- Check in of deliveries of goods
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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