Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.84 - $25.12
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Tips
Employee Discounts
Training and development opportunities
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to exceptional guest service and innovative hospitality solutions. Within Marriott International's portfolio, JW Marriott stands out as a prestigious luxury hotel brand with more than 100 beautiful hotels located in key cities and prime resort destinations worldwide. JW Marriott embodies a culture where employees are valued as the cornerstone of its success, fostering an environment where team members can thrive, grow professionally, and deliver unparalleled luxury experiences to guests.
Located in Brooklyn, New York, at 333 Adams Street, this JW Marriott property offers a full-time, non-management position with hourly pay ranging from $18.84 to $25.12, including the potential to earn tips. The hotel values diversity, inclusion, and equal employment opportunity, ensuring that all team members feel welcomed, respected, and supported in their career journey.
The role of the Bellman at JW Marriott Brooklyn is a vital position focused on enhancing the guest experience from the moment guests arrive until they depart. As a Bellman, you will be the face of hospitality, greeting and accompanying guests to their rooms, assisting with luggage, and providing detailed information about hotel amenities, services, local attractions, and operational hours. Your friendly demeanor and professional appearance will help uphold the hotel’s reputation for excellence. Daily duties include opening doors for guests and visitors, explaining room functionalities such as key usage, mini-bar, in-room safes, and laundry services, and facilitating guest transportation needs including arranging taxis or shuttle services.
Safety and security are paramount at JW Marriott, and as a Bellman, you will be expected to comply with all company policies and procedures related to safety, report any maintenance or safety issues, and complete required training and certifications. You’ll assist guests in their movements around the property and vehicles, demonstrating physical capability to lift, move, and transport luggage and other items safely. The Bellman role requires being alert and responsive, sometimes requiring prolonged periods of standing or walking, and the ability to navigate various physical environments within the hotel.
Working at JW Marriott Brooklyn means joining a diverse and inclusive team committed to mutual respect, dignity, and collaboration. The hotel encourages a supportive environment where employees can develop their passion for hospitality in a luxury setting that emphasizes holistic well-being. Joining JW Marriott means you will be part of a world-class team where your work will be valued and where you can grow to become your best professional self. This role offers an exceptional opportunity for individuals seeking to start or advance a career in hospitality, surrounded by a global legacy of service excellence and innovation known as The JW Treatment™.
Located in Brooklyn, New York, at 333 Adams Street, this JW Marriott property offers a full-time, non-management position with hourly pay ranging from $18.84 to $25.12, including the potential to earn tips. The hotel values diversity, inclusion, and equal employment opportunity, ensuring that all team members feel welcomed, respected, and supported in their career journey.
The role of the Bellman at JW Marriott Brooklyn is a vital position focused on enhancing the guest experience from the moment guests arrive until they depart. As a Bellman, you will be the face of hospitality, greeting and accompanying guests to their rooms, assisting with luggage, and providing detailed information about hotel amenities, services, local attractions, and operational hours. Your friendly demeanor and professional appearance will help uphold the hotel’s reputation for excellence. Daily duties include opening doors for guests and visitors, explaining room functionalities such as key usage, mini-bar, in-room safes, and laundry services, and facilitating guest transportation needs including arranging taxis or shuttle services.
Safety and security are paramount at JW Marriott, and as a Bellman, you will be expected to comply with all company policies and procedures related to safety, report any maintenance or safety issues, and complete required training and certifications. You’ll assist guests in their movements around the property and vehicles, demonstrating physical capability to lift, move, and transport luggage and other items safely. The Bellman role requires being alert and responsive, sometimes requiring prolonged periods of standing or walking, and the ability to navigate various physical environments within the hotel.
Working at JW Marriott Brooklyn means joining a diverse and inclusive team committed to mutual respect, dignity, and collaboration. The hotel encourages a supportive environment where employees can develop their passion for hospitality in a luxury setting that emphasizes holistic well-being. Joining JW Marriott means you will be part of a world-class team where your work will be valued and where you can grow to become your best professional self. This role offers an exceptional opportunity for individuals seeking to start or advance a career in hospitality, surrounded by a global legacy of service excellence and innovation known as The JW Treatment™.
Job Requirements
- High school diploma or equivalent
- no prior related work experience required
- no supervisory experience required
- no license or certification required
- ability to lift, move, transport, push, pull and place objects under 50 pounds without assistance
- ability to assist with heavier objects over 75 pounds
- ability to stand, sit or walk for extended periods during a full shift
- good physical condition to navigate various work environments
- clear and professional verbal communication skills
- ability to read and visually verify information
- alertness to potential unsafe or objectionable persons on property
Job Qualifications
- High school diploma or equivalent general educational development certificate
- excellent interpersonal skills
- ability to communicate clearly and professionally
- physical capability to move and lift objects up to 50 pounds independently and assist with objects over 75 pounds
- commitment to upholding safety standards and company policies
- friendly and professional appearance
- ability to maintain guest confidentiality and company property
- team player with strong respect and dignity for colleagues
- adaptability to work prolonged periods standing, walking or sitting
- bilingual skills desirable but not required
Job Duties
- Greet and accompany guests to their rooms
- open doors and assist guests and visitors entering and leaving the property
- inform guests about amenities, services, operational hours, local points of interest and activities
- identify and explain room features such as key usage, mini-bar, ice machines, vending machines, in-room safe, and laundry services
- carry luggage to and from guest rooms or designated bell areas
- assist with storing and retrieving luggage
- help guests and visitors enter and exit vehicles including loading and unloading luggage
- provide guests with directions to their destinations
- arrange transportation such as taxis or shuttle services for guests and visitors, noting transportation requests in advance
- communicate parking procedures to guests and visitors
Job Criteria
Experience
No experience required
Job Location
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