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Student Assistant - Receptionist

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $16.00
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Work Schedule

Standard Hours
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Benefits

Part-time employment
flexible schedule
competitive hourly wage
Professional office environment
Skill development
team environment
Campus employment experience

Job Description

The University of Florida (UF) is a premier public research university located in Gainesville, Florida, renowned for its commitment to academic excellence and fostering a diverse and inclusive campus community. As one of the largest universities in the United States, UF offers a vibrant environment where students, faculty, and staff work collaboratively to support education, research, and service. The Human Resources Welcome Center at UF plays a critical role in ensuring smooth administrative operations and providing vital support to the university community. It functions as a central hub to assist employees, students, and visitors by offering essential HR services and guidance, promoting a welcoming and organized campus atmosphere.

The Student Assistant Receptionist position at the UF Human Resources Welcome Center is a part-time role designed for current UF students with an interest in gaining valuable experience in human resources and office administration. This role serves as the first point of contact for visitors, employees, and students, and is crucial in delivering exceptional customer service. Working in a fast-paced professional office environment, the Student Assistant Receptionist will be responsible for managing the front desk operations which include operating a multi-line telephone system, greeting visitors, assisting with check-in procedures, and providing accurate information and directions. The role demands excellent communication skills and the ability to efficiently triage inquiries and route them to the appropriate HR personnel or departments.

This position is ideal for motivated students who enjoy working with people, demonstrate strong organizational and multitasking abilities, and are committed to maintaining a professional and welcoming reception area. The Student Assistant Receptionist will also support various administrative tasks such as sorting mail, coordinating conference room reservations, assisting with large group meetings or training sessions, and providing general assistance to Human Resources units as needed.

Students will work approximately 15 to 20 hours per week with a flexible schedule coordinated Monday through Friday between 8:00 a.m. and 5:00 p.m. The hourly wage is set at $16.00, offering a competitive student-friendly pay rate. As part of UF’s supportive campus employment structure, this part-time role allows students to balance work and academic responsibilities while developing crucial professional skills and gaining insight into HR operations within a leading university setting. Consistent attendance and the ability to remain at the front desk throughout the assigned shift are essential to success in this role.

By joining UF's Human Resources Welcome Center team, students will become an integral part of one of the nation’s top universities, contributing to the positive experience of staff and students, enhancing campus communication, and improving overall office efficiency. This opportunity not only provides practical experience but also fosters personal growth, teamwork, and professional development, making it a valuable stepping stone for students interested in careers in human resources, administration, or any customer-facing role.

Job Requirements

  • Eligible to work on campus
  • maintain a minimum 2.0 grade point average
  • currently enrolled as a University of Florida student
  • able to work 15-20 hours per week
  • available Monday through Friday between 8:00 a.m. and 5:00 p.m.
  • consistent attendance
  • ability to remain at the front desk for the duration of each shift
  • able to upload cover letter resume and list of references for application

Job Qualifications

  • Currently enrolled as a University of Florida student
  • minimum 2.0 grade point average
  • familiarity with multi-line phone systems and visitor management processes preferred
  • strong organizational skills and attention to detail preferred
  • prior customer service or front desk experience preferred
  • strong communication and interpersonal skills preferred
  • ability to manage multiple tasks and prioritize in a fast-paced environment preferred
  • basic proficiency with office technology and phone systems preferred

Job Duties

  • Operate and manage a multi-line telephone system providing accurate and timely responses to inquiries
  • triage incoming calls and route them to the appropriate HR department or subject matter expert
  • greet visitors in a professional and welcoming manner and assist with the check-in process including issuing temporary parking passes
  • provide clear instructions to visitors based on the purpose of their visit
  • assist walk-in visitors without appointments by identifying their needs and connecting them with the appropriate HR office
  • receive sort and distribute incoming mail daily to department leads and administrative contacts
  • notify appropriate departments of incoming packages and coordinate pickup
  • coordinate Welcome Center conference room requests including scheduling confirmations and basic logistical support
  • maintain a clean organized and professional reception area
  • support large group meetings or training sessions by assisting with check-in room setup and preparation of materials as needed
  • provide general administrative support to HR units as needed

Job Criteria

Experience

Entry Level (1-2 years)


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