The Guitar Center Company logo

Store Manager - Store 711

New Orleans, LA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $38,300.00 - $59,500.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Relocation assistance
Company bonus program
Career development opportunities
inclusive work environment
Paid Time Off
employee discount
Health Insurance

Job Description

Guitar Center is a leading specialized retailer of musical instruments, equipment, and accessories in the United States. Founded in 1959, the company has grown to become a trusted hub for musicians and music lovers alike. Guitar Center prides itself on fostering a creative and inclusive environment where individuals can explore and develop their musical abilities. The company focuses on delivering outstanding customer experiences, nurturing lifelong musicians, and empowering both musicians and non-musicians to enjoy the joy that comes from making and sharing music. With a broad selection of products and expert staff, Guitar Center supports a diverse community of artists at all stages of their musical journey, whether amateur or professional.

As a Store Manager at Guitar Center, you play a pivotal role in steering the retail business and ensuring operational excellence. This position is ideally suited for individuals passionate about music who possess strong leadership qualities and business acumen. The Store Manager is entrusted with overseeing all facets of store operations including sales performance, staff management, inventory control, merchandising, and customer service. They are expected to guide the store team to meet and exceed revenue and profit targets while upholding the company’s core values of integrity, inclusion, musical passion, and respect.

The role demands a proactive and strategic mindset, where the manager must deeply understand key business drivers such as financial data, competitive landscape, and company strategies. Successfully guiding a retail location requires the ability to multitask effectively in a fast-paced environment, prioritizing tasks and managing resources efficiently. Strong organizational skills and a sharp focus on customer satisfaction are essential, as well as exceptional interpersonal skills to mentor, recruit, and develop the store team. The Store Manager acts as a role model, leading by example and fostering a positive, collaborative culture where every team member can thrive.

Relocation assistance is available for the right candidate, whether internal or external, demonstrating the company’s commitment to finding the best talent to lead their stores. Additionally, this position participates in the Guitar Center Company bonus program, which rewards employees based on organizational performance. Although the job posting does not specify exact compensation, it notes that pay is determined based on experience, education, and other factors, providing flexibility and competitive rewards for the right store leader.

As a central figure to the musician’s community served by Guitar Center, the Store Manager ensures that each customer encounter is meaningful and rewarding. They maintain high standards for the store’s layout and merchandising to create an inviting and enjoyable shopping atmosphere. The role also entails strategic workforce planning, hiring, interviewing, and scheduling to optimize coverage and sales forecast accuracy. Moreover, the manager is dedicated to sustaining an inclusive workplace environment where diversity is celebrated and respected.

In summary, the Guitar Center Store Manager is not just a manager but a steward of the musical culture within the company. This leadership position offers the opportunity to influence both the business success of the retail location and the musical journeys of countless customers and staff members. The ideal candidate combines a passion for music with strong operational expertise and a genuine commitment to creating a customer-focused and inclusive store experience.

Job Requirements

  • 4+ years of previous experience operating/managing in similar environments
  • 2+ years of supervisory or management experience leading teams
  • intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • must be able to work weekends, holidays, and evenings
  • must be able to lift up to 30 lbs
  • up to 5% domestic travel to attend meetings and trainings

Job Qualifications

  • Bachelor's degree preferred
  • understanding of retail systems and processes preferred
  • 4+ years of previous experience operating or managing in similar environments
  • 2+ years of supervisory or management experience leading teams
  • intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
  • strong customer service and leadership skills
  • ability to multitask and manage time effectively
  • excellent communication and interpersonal skills

Job Duties

  • Achieve revenue and EBITDA targets while managing P&L
  • recruit, interview and hire managers and associates
  • train, mentor, and develop staff to reach potential in a growing company
  • hiring responsibilities include utilizing internal recruitment system, attending hiring events, and creating pipeline for all associate level roles
  • ensure proper staffing and coverage through correct scheduling to forecasted sales
  • build strategies to maintain positive customer satisfaction scores
  • maintain company and store merchandising standards, overseeing efforts to consistently present an organized, clean, and fun in-store experience
  • maintain and foster an inclusive environment
  • perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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