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Store Manager - Soma

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Disability insurance

Job Description

Chico's FAS, Inc. is a prominent American women's clothing and accessories retailer known for its commitment to quality, style, and inclusivity. As a company, Chico's FAS operates a network of stores offering unique fashion solutions tailored to women seeking distinctive apparel and impeccable customer service. The organization prides itself on fostering a diverse and inclusive workplace where associates are valued for their individuality and contributions. This focus on inclusivity is not only reflected in their workplace culture but extends to their brand ethos and engagement with customers. Chico's FAS values high performance, customer focus, and creating an environment where both customers and associates feel respected and supported.

The position of Store Manager at Chico's FAS is a pivotal role that directly influences the success of the store by creating an inclusive culture that nurtures equal opportunities, drives associate and customer engagement, and ensures the achievement of store goals. This full-time opportunity offers the chance to lead a store team in delivering an outstanding customer experience while managing talent, achieving financial objectives, and maintaining operational excellence. The Store Manager is responsible for directing activities such as merchandising, staffing, financial control, safety compliance, and asset protection.

This role requires a leader who not only understands the importance of team commitment to brand culture but also actively models and upholds Chico's FAS policies and guiding principles. The Store Manager leads through recruitment, selection, hiring, retention, and development of talent, ensuring the store is well-staffed with qualified individuals who are motivated to deliver quality service. Building a succession plan and fostering internal growth and development of associates is a key function of this role.

Additionally, the Store Manager works closely with Design and Merchandising teams throughout the product life cycle to ensure the store's merchandise aligns with seasonal looks and drives healthy product turnover and gross margin. This careful management of inventory and presentation supports the brand's positioning and promotes sales success. Compliance with company policies, operational guidelines, health and safety protocols, and asset protection standards is consistently maintained.

As a leader, the Store Manager cultivates a positive, inclusive working environment by valuing team diversity and providing clear communication, guidance, and feedback. They empower the team to be their best by reinforcing brand standards and lifestyle concepts, and by educating associates on product knowledge.

Financial discipline is emphasized through effective scheduling, controlling controllable expenses, and managing payroll to maximize store performance. The Store Manager also ensures visual merchandising standards are met and coordinates store events, philanthropy, and promotional initiatives that engage both associates and customers.

This role demands a proactive mindset with the ability to analyze business reporting, identify opportunities, and implement strategic plans that enhance the customer experience and drive business results. Superior interpersonal skills, adaptability, and a high level of productivity are essential to successfully lead the store through challenging retail environments.

Overall, the Store Manager position at Chico's FAS is an opportunity for a motivated retail leader to contribute to a respected brand by fostering a culture of inclusion, driving operational success, and delivering excellent customer service. This role offers a dynamic work environment where leadership, creativity, and passion for retail converge to create a rewarding career path.

Job Requirements

  • high school diploma or equivalent
  • at least 5 years of retail supervisory or management experience
  • proven leadership in recruiting and talent development
  • strong decision-making and interpersonal skills
  • ability to meet deadlines with minimal supervision
  • adaptable to shifting business demands
  • flexible availability including nights, weekends, holidays
  • physical capability to lift 50 pounds
  • commitment to compliance with company policies and applicable laws

Job Qualifications

  • high school required
  • some college or bachelor’s degree preferred
  • 18 years old or older
  • 5+ years of supervisory or management experience in retail preferred with 2 years as a store manager
  • proven ability to recruit, select, develop, and retain team
  • ability to foster positive, inclusive work environment
  • demonstrated role model ensuring customer priority
  • proven ability to organize, delegate, prioritize, and meet deadlines
  • knowledge of visual merchandising standards
  • strong verbal and written communication skills
  • ability to forecast and analyze business trends
  • proven sales results
  • ability to work flexible schedule including evenings, weekends, and holidays
  • physical ability to lift up to 50 pounds

Job Duties

  • understands, models, and ensures associate commitment to brand culture, policies and procedures and holds associates responsible for their actions
  • recruits, attracts, selects, hires, retains, and develops talent
  • proactively fills positions with qualified talent and creates a viable succession plan
  • partners with design and merchandising leaders through the product life cycle process and seasonal development
  • leads merchandising activities to achieve healthy product turnover and gross margin
  • continuously ensures compliance with company policies, procedures, and applicable laws
  • guarantees selling behaviors align with brand expectations through observation and coaching
  • supports in-store company sponsored events, philanthropy, or other initiatives
  • analyzes reports, identifies opportunities, and creates strategies to meet business needs and enhance customer experience
  • leads execution of visual merchandising updates and product placement within brand guidelines
  • educates associates on brand positioning, lifestyle, concepts, and product knowledge
  • manages controllable expenses and scheduling to meet financial goals
  • represents brand by adhering to dress code and market trends in customer interactions
  • drives task execution with high productivity
  • confirms schedules support business peaks, associate availability, and operations
  • ensures compliance with operational guidelines, safety protocols, and asset protection policies
  • values individuality and diversity in team, provides guidance, feedback and empowers associates

Job Criteria

Experience

Expert Level (7+ years)


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