
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $35.00 - $39.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
401K Matching
Health Insurance
mental health benefits
wellness reimbursement
employee discount
Job Description
Rothy's is a forward-thinking retail company dedicated to sustainability and innovative design. Based in New York City's Nolita neighborhood, Rothy's has made a distinct mark in the fashion industry by transforming millions of plastic bottles into stylish, sustainable shoes and bags. Their commitment to the planet and its people forms the foundation of their business model, creating products that not only look fashionable but also feel good through environmentally conscious practices. With a strong emphasis on eco-friendly production, Rothy's balances style and sustainability in their wardrobe staples, appealing to lifestyle-conscious consumers who value quality and responsibility.
The company prides itself on fostering genuine connections in its retail environment, driving customer loyalty through personalized service that anticipates and addresses customer needs. Their retail approach focuses on clienteling, where employees build lasting relationships by understanding customer preferences and delivering a unique, welcoming shopping experience. This people-first mentality reflects in every part of the operation, from their friendly and knowledgeable in-store teams to their inclusive workplace culture. Rothy's nurtures a collaborative environment where employees grow their careers alongside the company’s expansion, sharing ideas, and contributing to a shared mission of innovation and sustainability. The company culture encourages everyone to feel part of a community, fostering engagement, professional development, and a sense of belonging.
The Store Manager role at Rothy's represents a key leadership position within this innovative company. Located in New York City, the role involves creating an exceptional customer experience while ensuring daily operations run smoothly, which is vital to maintaining Rothy's reputation for outstanding in-store service. The Store Manager leads a high-performing, engaged team, motivating them to uphold the brand's standards and values. They are responsible for operational excellence, including staffing, inventory, payroll, and financial goals, making them instrumental in driving store sales and growth.
Additionally, the Store Manager acts as a brand ambassador, bringing Rothy's mission and values to life for customers, employees, and the community. This role requires collaboration with other stores and departments to solve problems and implement improvements, ensuring the team is set up for success. The position requires someone with a passion for cultivating positive team culture, coaching team members for high performance, and creating personalized shopping experiences that leave customers feeling valued and supported.
Rothy's offers competitive pay, ranging from $35.00 to $39.00 per hour, with additional discretionary bonuses and incentives. Their comprehensive benefits package includes generous paid time off, 401k matching, health plans, mental health benefits, wellness reimbursements, and employee discounts. This package underscores their commitment to the wellbeing and professional growth of their employees. Overall, working as a Store Manager at Rothy’s provides not only a rewarding leadership opportunity but also a chance to be part of a company passionate about making the planet proud while delivering exceptional, customer-focused retail experiences.
The company prides itself on fostering genuine connections in its retail environment, driving customer loyalty through personalized service that anticipates and addresses customer needs. Their retail approach focuses on clienteling, where employees build lasting relationships by understanding customer preferences and delivering a unique, welcoming shopping experience. This people-first mentality reflects in every part of the operation, from their friendly and knowledgeable in-store teams to their inclusive workplace culture. Rothy's nurtures a collaborative environment where employees grow their careers alongside the company’s expansion, sharing ideas, and contributing to a shared mission of innovation and sustainability. The company culture encourages everyone to feel part of a community, fostering engagement, professional development, and a sense of belonging.
The Store Manager role at Rothy's represents a key leadership position within this innovative company. Located in New York City, the role involves creating an exceptional customer experience while ensuring daily operations run smoothly, which is vital to maintaining Rothy's reputation for outstanding in-store service. The Store Manager leads a high-performing, engaged team, motivating them to uphold the brand's standards and values. They are responsible for operational excellence, including staffing, inventory, payroll, and financial goals, making them instrumental in driving store sales and growth.
Additionally, the Store Manager acts as a brand ambassador, bringing Rothy's mission and values to life for customers, employees, and the community. This role requires collaboration with other stores and departments to solve problems and implement improvements, ensuring the team is set up for success. The position requires someone with a passion for cultivating positive team culture, coaching team members for high performance, and creating personalized shopping experiences that leave customers feeling valued and supported.
Rothy's offers competitive pay, ranging from $35.00 to $39.00 per hour, with additional discretionary bonuses and incentives. Their comprehensive benefits package includes generous paid time off, 401k matching, health plans, mental health benefits, wellness reimbursements, and employee discounts. This package underscores their commitment to the wellbeing and professional growth of their employees. Overall, working as a Store Manager at Rothy’s provides not only a rewarding leadership opportunity but also a chance to be part of a company passionate about making the planet proud while delivering exceptional, customer-focused retail experiences.
Job Requirements
- High school diploma or equivalent
- 3 - 5 years of progressive retail leadership experience
- Proven ability to drive sales and lead teams
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand/walk for long periods and lift up to 25 lbs
- Commitment to sustainability and company values
- Experience using retail management software
- Availability to work a minimum of 40 hours per week
Job Qualifications
- 3 - 5 years of progressive retail leadership experience ideally in a service focused environment
- A proven track record of achieving sales targets and driving business growth
- Good judgment on key work and core issues
- Ability to think critically and exhibit problem-solving skills
- Strong skills in coaching talent development and building engaged high-performing teams
- Operational expertise including scheduling payroll and inventory management
- The ability to stand/walk an entire shift
- The ability to lift push carry or otherwise move up to 25 lbs
- Ability to frequently bending reaching stretching and safely use ladders and step stools
- Ability to uphold Rothy’s Experience by following our dress code including wearing Rothy’s shoes during every shift
- Availability to work a minimum of 40 hours/week including peak business days (Fridays Saturdays Sundays) holidays and evening and opening shifts
Job Duties
- Proactively recruit hire onboard and develop a strong store team
- Develop team members through in-the-moment feedback regular floor observations and consistent 1:1 check-ins
- Maintain a high performance standard by training the team on all SOPs service expectations selling skills and Rothy's product knowledge
- Lead the Division of Responsibility (DOR) program with your leadership team
- Ensure consistent execution of the Manager on Duty (MOD) program by setting clear expectations reinforcing accountability and regularly reviewing performance to deliver seamless customer and employee experience
- Coach for high performance and manage employee relations concerns in partnership with your supervisor and the People Team
- Create a positive and motivating team culture by actively identifying and acting on engagement opportunities
- Lead and model Rothy’s Experience through exceptional service and selling from the sales floor ensuring the team is fully service-certified and actively coaching training and inspecting behaviors to uphold brand standards
- Build customer loyalty through effective clienteling working together with the team to strengthen long term relationships
- Be the store's expert on brand and product knowledge ensuring the team confidently shares our style fit quality and sustainability story
- Drive sales and key performance indicators by setting clear goals celebrating wins and holding the team accountable through daily coaching
- Plan and execute in-store events and activations that grow brand awareness connect with the local community and drive sales
- Ensure all presentation touchpoints including visual merchandising cleanliness and dress code consistently reflect brand standards and optimize the in-store experience
- Plan and execute weekly monthly and annual business strategies to hit sales growth and profit goals
- Manage payroll staffing scheduling and store expenses to meet business goals
- Oversee inventory processes including receiving processing damages and stock accuracy
- Partner closely with Visual Merchandising and cross-functional teams to uphold brand standards and optimize product performance
- Use all company platforms and resources effectively for clear team communication and excellent operational execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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