store manager - Boston Downtown, MA

Starbucks Coffee Company is a globally recognized leader in the coffeehouse industry, known for crafting the world’s finest coffee while fostering meaningful moments among its customers. Founded in 1971, Starbucks has grown from a single coffee shop in Seattle into an international brand with thousands of locations worldwide, celebrated for its commitment to quality, community engagement, and environmental responsibility. The company values not only the intricacies of coffee making but also the human connections created over each cup. Starbucks is more than just a coffee retailer; it is a place where people come together, and where each coffeehouse serves as a hub for social interaction and comfort.

Starbucks is currently seeking passionate and experienced leaders to join their team as Coffeehouse Leaders. This role is much more than a typical management position—it requires a leader who thrives on creating warm, welcoming spaces that inspire connection, collaboration, and joy. As a Coffeehouse Leader, you will be responsible for guiding a dedicated team of partners (employees), empowering them to deliver outstanding customer experiences and uphold the company’s high standards of craftsmanship and hospitality. This position demands entrepreneurial spirit, strong interpersonal skills, and a deep commitment to both the craft of coffee and community building. Employment is full time and offers a competitive salary that will be based on factors such as experience, location, and internal equity.

In the role of Coffeehouse Leader, you will be instrumental in developing your team’s skills and potential through coaching and mentorship, fostering an environment where partners feel valued and motivated to grow professionally. Leadership here includes actively participating in daily operations, strategic planning, and promoting a culture of excellence and integrity. Starbucks invests heavily in the growth of its partners, offering opportunities for personal development, industry-leading benefits, and support programs designed to help partners succeed both at work and beyond. The company strongly supports work-life balance while encouraging contributions that make a tangible impact in the community and among colleagues.

Starbucks offers an inclusive, diverse workplace that embraces employees with a wide range of backgrounds, including military veterans and those with retail or customer service management experience. The company believes leadership comes from experience and character, making this a great opportunity for individuals who hold a minimum of a high school diploma or GED and possess a track record of success in sales-focused, customer-centric roles. Organizational prowess, problem-solving capabilities, and the ability to inspire a team reflect the core competencies required for thriving in this dynamic position.

The role comes with comprehensive benefits designed to support the well-being of partners and their families. Benefits include medical, dental, vision, and life insurance, paid parental leave, vacation and sick time, participation in a 401(k) retirement plan with employer match, and access to educational programs such as the Starbucks College Achievement Plan. Additionally, Starbucks maintains compliance with state-specific employment laws and offers accommodations to qualified candidates with disabilities, ensuring a respectful and supportive hiring process.

By joining Starbucks as a Coffeehouse Leader, you are not only stepping into a role where you can influence excellent customer experiences and team success but also becoming part of a legacy brand that values quality, community connection, and continuous growth. This is your chance to lead with both craft and heart, strengthen community ties, and grow within a company committed to your professional and personal development. Join Starbucks and be part of something bigger where every cup of coffee and every moment counts.