Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $58,800.00 - $82,300.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
basic life insurance
supplemental life insurance
short-term disability
long-term disability
Paid parental leave
Paid vacation
Sick Time
Paid holidays
Personal Days
401(k) retirement plan
Discounted company stock program
Equity program
Tuition coverage for bachelor’s degree
Financial wellbeing tools

Job Description

Starbucks Coffee Company is a globally recognized coffeehouse chain committed to crafting the world's finest coffee while creating meaningful moments of connection. Founded with a mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time, Starbucks has grown to become a leader in the coffee retail industry. Their pervasive presence is felt across myriad communities where they operate, offering a warm and welcoming environment that fosters connection, quality, and value. With a strong emphasis on customer experience, innovation, and ethical sourcing, Starbucks has set a high standard for the coffeehouse industry worldwide.

As a coffeehouse leader at Starbucks, you play a vital role that transcends traditional business management. This role is not simply about overseeing operations—it is about leading a team that crafts moments of connection and joy every single day. The coffeehouse leader is entrusted with the responsibility to cultivate an inviting atmosphere where customers feel welcome, cared for, and valued. This leadership position requires a blend of craft and heart, allowing the leader to foster community connection, inspire team partners, and deliver consistently excellent service that embodies the Starbucks brand values.

The position is full-time and involves work that may demand variable hours, including early mornings, evenings, weekends, and holidays, emphasizing the need for flexibility and dedication. Starbucks supports its partners through comprehensive developmental experiences designed to amplify leadership skills, customer service excellence, and operational expertise. Service in this role benefits from prior retail or customer service management experience or military service, bringing forth strong organizational, interpersonal, and problem-solving skills essential for success. An entrepreneurial mentality that thrives in a sales-focused environment is highly valued, along with professional maturity to coach and mentor team members effectively.

Starbucks is deeply invested in the growth and wellbeing of its partners and their families by offering a competitive salary and extensive benefits package. This includes access to medical, dental, and vision insurance, life insurance options, short-term and long-term disability coverage, paid parental leave, and sick time accrual. Partners enjoy paid vacation from the date of hire, paid holidays, personal days, and the ability to participate in a 401(k) retirement plan with company match. Additional benefits include a discounted company stock program, the Starbucks equity program known as Bean Stock, emergency savings incentives, comprehensive financial wellbeing tools, and tuition coverage for a first-time bachelor’s degree through a partnership with Arizona State University. Starbucks is committed to accommodating employees with disabilities and strives to maintain an inclusive workplace.

In this leadership role, you are encouraged to build lasting relationships within your community and foster a supportive team environment where quality and value are paramount. The company values equality and diversity, consistently ensuring fair consideration for all applicants regardless of race, gender, age, or other protected characteristics. By joining Starbucks as a coffeehouse leader, you connect not only with customers but with a larger purpose and legacy within the global coffee community, making each day an opportunity to grow personally and professionally while leaving a positive impact.

Job Requirements

  • Legal documentation establishing identity and eligibility to work in the country
  • ability to work full time including variable hours such as early mornings, evenings, weekends, and holidays
  • minimum high school diploma or GED
  • three years retail or customer service management experience or four plus years of US military service
  • strong leadership and interpersonal skills

Job Qualifications

  • Minimum high school diploma or GED
  • three years retail or customer service management experience or four plus years of US military service
  • strong organizational and interpersonal skills
  • proven leadership ability with coaching and mentoring experience
  • entrepreneurial mindset with sales focus
  • professional maturity in team management

Job Duties

  • Lead and manage daily coffeehouse operations
  • coach and mentor team partners to deliver excellent customer service
  • maintain high standards of product quality and store presentation
  • manage inventory and sales performance
  • develop and implement strategies to achieve sales goals
  • foster a welcoming and inclusive environment for customers and staff
  • ensure compliance with company policies and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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