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Store Manager

Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

Circle K is a prominent operator in the convenience store industry, known for its extensive network of stores across North America, including the South Atlantic Business Unit. Located at 20 NE Waldo Rd, Gainesville, Florida, Circle K serves a diverse customer base with a commitment to convenience, quality service, and community engagement. As a leader within this sector, Circle K focuses on providing a seamless shopping experience that includes fuel services, quick meals, and various retail products that cater to the needs of customers on the go. The company prides itself on fostering a positive and inclusive work environment that supports employee growth, safety, and professional development. This commitment positions Circle K as a desirable employer within the retail and service industry, especially in the Gainesville area, where it maintains a significant presence.

The role in question is that of a Store Manager, a critical leadership position responsible for overseeing day-to-day operations within the Gainesville store. This role is designed for individuals with flexible availability who can commit to working approximately 50 hours per week, including shifts on weekends and holidays. The Store Manager directly supervises a team comprising assistant managers, lead representatives, and customer service representatives, typically managing the activities of two or more full-time employees. The primary goal is to ensure excellent customer service through effective recruitment, hiring, training, and task allocation. The Store Manager is charged with maintaining company standards for store cleanliness, stocking, organization, and overall presentation.

In addition to frontline leadership, the Store Manager functions as a key liaison between the store and external suppliers, fostering positive relationships to uphold service quality and resolve customer complaints professionally and promptly. Attendance reliability and a strong presence in the store are essential aspects of the role to promote safety and maintain a positive public image within the local community.

The position entails comprehensive training responsibilities, including conducting performance appraisals at regular intervals such as 30, 60, and 90 days, as well as annual and ongoing anniversary reviews. Training extends to safety procedures, cash handling, and company policies, ensuring staff are well-prepared and compliant with all operational standards. Effective communication is vital, with the manager tasked with facilitating clear, timely communication channels among all employees and coordinating with the district manager through scheduled meetings.

Organizational skills are key for managing store files, reports, and employment postings, as well as overseeing merchandising efforts to ensure accurate pricing and attractive displays. Financial oversight is another core responsibility, requiring analysis of sales data, budget forecasting, profit and loss management, and safeguarding cash flow. The Store Manager must act swiftly to report discrepancies and make informed decisions to maximize profitability.

Physical demands of the job include lifting weights up to 50 pounds, exposure to varying temperatures including work in walk-in coolers and freezers, and the ability to perform tasks such as stooping, kneeling, and climbing ladders. The role also demands excellent oral and written communication skills in English and the ability to operate computers and cash registers.

Overall, this Store Manager position at Circle K offers a challenging yet rewarding opportunity for experienced retail professionals who are committed to leadership excellence, operational efficiency, and community engagement within a dynamic convenience store setting.

Job Requirements

  • High school diploma or equivalent
  • 1 to 2 years retail or equivalent experience preferred
  • Ability to supervise and train employees
  • Ability to use computer systems for reports and inventory
  • Valid driver’s license and reliable transportation
  • Open availability including weekends and holidays
  • Ability to communicate effectively in English
  • Ability to perform physical duties including lifting up to 50 pounds
  • Ability to work approximately 50 hours per week
  • Food service certificate and food safety management certification may be required

Job Qualifications

  • High school diploma or equivalent
  • 1 to 2 years of retail work experience preferred
  • Ability to supervise and manage retail staff
  • Proficient in computer use including report completion and inventory control
  • Valid driver’s license and dependable transportation
  • Strong oral and written communication skills in English
  • Ability to perform physical duties required by the role
  • Food service and safety certifications may be required

Job Duties

  • Directly supervises the activities of 2 or more full-time employees including assistant managers and customer service representatives
  • Recruits, hires, and trains employees to ensure excellent customer service
  • Manages store cleanliness, stock levels, and organization according to company standards
  • Develops and maintains positive relationships with suppliers and resolves customer complaints professionally
  • Conducts regular employee performance appraisals and training sessions on customer service and safety
  • Facilitates effective communication between all store employees and the district manager
  • Analyzes sales and financial data to maximize sales and net profits while safeguarding store assets

Job Criteria

Experience

Mid Level (3-7 years)


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