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Store Cleaning Associate

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.25 - $16.75
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

Marshalls is a leading off-price retailer and part of TJX Companies, a Fortune 100 organization recognized globally for its exceptional retail operations. TJX Companies own various popular brands including TJ Maxx, Homegoods, Homesense, Sierra, Winners, and TK Maxx. Known for its commitment to providing customers with high-quality merchandise at incredible prices, Marshalls focuses on creating an inclusive and dynamic workplace that encourages growth, exploration, and achievement. The company’s vibrant team embodies diversity and collaboration, making it an inspiring place to build a career in retail. With operations spanning from four global Home Offices and Distribution Centers to its many retail stores, Marshalls offers a stimulating environment filled with opportunities to learn and thrive.

At Marshalls, each day presents a unique opportunity to contribute meaningfully to the customer experience and store success. The Marshalls store team members play a critical role in maintaining the store’s environment and ensuring it is an inviting, safe, and attractive space for shoppers. This specific role focuses on maintaining store cleanliness and floor care, ensuring that every area from the sales floor to restrooms and employee lounges meets high standards of appearance and hygiene. Operating essential cleaning machines like scrubbers and buffers is a key responsibility, alongside dust mopping, damp mopping, sweeping, vacuuming, and spot cleaning windows and glass.

The position is ideally suited for individuals who take pride in their work, are detail-oriented, and capable of multitasking within a busy retail setting. Employees in this role are cross-trained to support multiple store departments including backroom, front end, and sales floor operations, providing flexibility and contributing to the overall efficiency of the store. This variety keeps the workday engaging and allows for continuous development.

Marshalls emphasizes strong customer service practices, ensuring all employees act with integrity, respect, and honesty while fostering a positive store culture. Team members are expected to uphold company policies related to health and safety, loss prevention, and operational excellence to protect both the store’s merchandise and its staff.

The position offers a competitive starting wage ranging from $16.25 to $16.75 per hour depending on experience and qualifications. Marshalls also supports its employees through a comprehensive benefits package and is committed to equal employment opportunities irrespective of race, gender, or background. Work locations like the USA Marshalls Store 0348 in Stoneham, MA, are part of a larger network that values its associates’ contributions and encourages career growth within the retail industry. Applicants interested in joining Marshalls can anticipate a supportive workplace with opportunities to advance and make a tangible impact within a respected Fortune 100 retail organization.

Job Requirements

  • able to work a flexible schedule to support business needs
  • physical stamina to perform cleaning tasks and run floor buffer and scrubber
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation

Job Qualifications

  • excellent customer service skills
  • strong organizational skills with attention to detail
  • capable of multi-tasking
  • strong communication skills: verbal and written
  • listens and responds appropriately
  • standout colleague, working effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • maintains all floor care cleanliness standards including the maintenance and operation of the scrubber and buffer
  • maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. sales floor, single queue, associate lounge, backroom and restrooms
  • adheres to all company policies concerning health and safety (includes the refilling of all essential items in the lounge, restrooms and front end)
  • cross-trained in other areas of the store (backroom, front end, sales floor, etc.)
  • supports and responds to all front end coverage needs
  • adheres and upholds merchandising philosophy and signage standards
  • initiates and participates in store recovery as needed throughout the day
  • adheres to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
  • communicates accurately and effectively with management and associates
  • adheres to all labor laws, policies, and procedures, including associate meal and break period policies
  • participates in safety awareness maintains a safe environment
  • other duties as assigned

Job Criteria

Experience

No experience required


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