Store Associate

Sherwin-Williams is a leading global manufacturer and distributor of paints, coatings, and related products. As a prominent company in the paint and coatings industry, Sherwin-Williams is committed to inspiring and improving the world by coloring and protecting what matters. Their innovative solutions and high-quality products make environments around the world brighter and more durable. Established with a vision to maintain exceptional standards in service and customer satisfaction, Sherwin-Williams has grown into a well-respected brand recognized for its dedication to employees and customers alike. The company culture emphasizes stability, growth, and momentum, providing opportunities for personal and professional development for its workforce.

The role of a Store Associate at Sherwin-Williams, particularly at Store #1095 located at 5601 South Cedar St, Lansing, MI 48911, is a vital position within the retail operation. This full-time employment opportunity is designed for individuals who are passionate about delivering excellent customer service in a retail environment focused on wholesale and retail customers. Store Associates are frontline representatives of the Sherwin-Williams brand, tasked with understanding customer needs, providing product recommendations, and resolving any issues to ensure maximum satisfaction. Emphasizing knowledge retention, associates are expected to stay current with product features and maintain the store’s visual and quality standards.

Store Associates are responsible for helping customers both in-person and over the phone, building strong relationships of trust by answering questions and suggesting the right Sherwin-Williams solutions. The role involves sales transactions that must be processed accurately and in accordance with company policies. Achieving sales goals on a regular monthly, quarterly, and yearly basis is a key performance indicator in this role. Associates also maintain precise work order files, product formulas, and inventory controls, ensuring the smooth operation of the store.

Physically, the role requires the ability to retrieve and move products, sometimes requiring the lifting of heavy items up to 50 pounds frequently, and occasionally up to 70 pounds. To support the store’s operational needs, Store Associates assist with stocking shelves, setting up displays, cleaning equipment, loading and unloading delivery trucks, and sometimes helping with deliveries. They may be required to operate tinting and mixing equipment to create custom paint colors according to customer specifications.

Sherwin-Williams is deeply committed to its employees by offering competitive compensation, comprehensive benefits, and a work environment that supports career growth and employee well-being. The company values diversity and inclusion and provides equal employment opportunities to all qualified candidates. They have implemented a thorough hiring process that includes online applications, digital video interviews, and in-store interviews to ensure the right fit for the role.

This position offers candidates an exciting opportunity to join a reputable organization committed to not only employee success but also personal well-being through a variety of benefits and reward programs. Sherwin-Williams supports its associates’ career development through continuous learning, skill-building opportunities, and a collaborative team environment. As a company that operates with transparency, the pay range for this role is determined by multiple factors including skills, experience, and location. Sherwin-Williams also complies with regulations regarding the consideration of applicants with criminal records in accordance with applicable laws. Overall, the Store Associate role is integral to providing exceptional service, supporting sales, and fostering customer loyalty in the dynamic retail setting of Sherwin-Williams.