Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive hourly wage
flexible schedule
Professional work environment
Opportunity to gain HR experience
supportive team
Campus facilities access
Job Description
The University of Florida, located in Gainesville, FL, is a renowned public research university known for its commitment to excellence in education, research, and public service. As one of the largest universities in the United States, it offers a diverse and dynamic work environment with abundant opportunities for professional growth and development. The university's Human Resources Welcome Center is a pivotal department dedicated to supporting faculty, staff, and students by providing essential HR services and resources in a welcoming and efficient manner. This department plays a crucial role in facilitating interactions between employees and the wider university community, ensuring that HR services are accessible and responsive to the needs of all stakeholders.
The Student Assistant Receptionist position at the University of Florida’s Human Resources Welcome Center is a key role that involves serving as the first point of contact for visitors, employees, and students visiting the HR department on the main campus. This is a part-time, staff position requiring approximately 15 to 20 hours per week. The role demands a high level of professionalism, excellent customer service, and organizational skills. The incumbent is responsible for managing front desk operations, which includes operating a multi-line telephone system, greeting and assisting visitors, responding to inquiries, and directing individuals to the appropriate HR resources. Efficiently handling visitor check-ins, issuing temporary parking passes, and supporting the coordination of conference room requests are also essential aspects of the role.
The receptionist will additionally handle administrative tasks such as sorting and distributing incoming mail, notifying departments about packages, and maintaining the reception area’s cleanliness and organization. Moreover, the position supports large group meetings or training sessions by assisting with check-in procedures, room setups, and preparation of materials as needed. The successful candidate must be reliable with consistent attendance, possess strong communication and interpersonal skills, and be capable of multitasking in a fast-paced environment. This role offers a competitive compensation rate of $19.00 per hour and is an excellent opportunity for students seeking to gain valuable work experience in human resources while contributing to the smooth operation of the HR Welcome Center at a prestigious institution.
The Student Assistant Receptionist position at the University of Florida’s Human Resources Welcome Center is a key role that involves serving as the first point of contact for visitors, employees, and students visiting the HR department on the main campus. This is a part-time, staff position requiring approximately 15 to 20 hours per week. The role demands a high level of professionalism, excellent customer service, and organizational skills. The incumbent is responsible for managing front desk operations, which includes operating a multi-line telephone system, greeting and assisting visitors, responding to inquiries, and directing individuals to the appropriate HR resources. Efficiently handling visitor check-ins, issuing temporary parking passes, and supporting the coordination of conference room requests are also essential aspects of the role.
The receptionist will additionally handle administrative tasks such as sorting and distributing incoming mail, notifying departments about packages, and maintaining the reception area’s cleanliness and organization. Moreover, the position supports large group meetings or training sessions by assisting with check-in procedures, room setups, and preparation of materials as needed. The successful candidate must be reliable with consistent attendance, possess strong communication and interpersonal skills, and be capable of multitasking in a fast-paced environment. This role offers a competitive compensation rate of $19.00 per hour and is an excellent opportunity for students seeking to gain valuable work experience in human resources while contributing to the smooth operation of the HR Welcome Center at a prestigious institution.
Job Requirements
- must be an eligible student to work on campus
- must maintain a minimum 2.0 grade point average
- registered students employed part-time up to 20 hours per week
- consistent attendance and reliability
- strong customer service skills
- ability to remain at the front desk for the duration of each shift
Job Qualifications
- familiarity with multi-line phone systems and visitor management processes
- strong organizational skills and attention to detail
- prior customer service or front desk experience
- strong communication and interpersonal skills
- ability to manage multiple tasks and prioritize in a fast-paced environment
- basic proficiency with office technology and phone systems
Job Duties
- operate and manage a multi-line telephone system providing accurate and timely responses to inquiries
- triage incoming calls and route them to the appropriate HR department or subject matter expert
- greet visitors in a professional and welcoming manner and assist with the check-in process including issuing temporary parking passes
- provide clear instructions to visitors based on the purpose of their visit
- assist walk-in visitors without appointments by identifying their needs and connecting them with the appropriate HR office
- receive sort and distribute incoming mail daily to department leads and administrative contacts
- notify appropriate departments of incoming packages and coordinate pickup
- coordinate Welcome Center conference room requests including scheduling confirmations and basic logistical support
- maintain a clean organized and professional reception area
- support large group meetings or training sessions by assisting with check-in room setup and preparation of materials as needed
- provide general administrative support to HR units as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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