
Job Overview
Compensation
Hourly
Range $17.90 - $25.11
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
inclusive work environment
Job Description
The hiring establishment is a reputable retail company known for its commitment to exceptional customer service, ethical business practices, and fostering an inclusive work environment. This company places high importance on creating a welcoming and safe atmosphere for both customers and employees. With a strong focus on core values such as respect, honesty, integrity, diversity, inclusion, and safety, the company strives to maintain an outstanding reputation while operating in the retail sector. Their dedication to fair pricing, product quality, and community responsibility sets them apart and ensures customer satisfaction and loyalty.
This role is designed to embody and promote these core values, serving customers in a way that encourages repeat visits and strengthens the connection between customers and the brand. The position involves providing exceptional service within a clean and safe environment, offering the right products at the right time, and maintaining fair and accurate pricing. Employees in this role play an essential part in creating an inclusive and ethical workplace by treating both customers and colleagues fairly and ethically. This role is likely part-time or full-time within a retail setting and offers the opportunity to engage directly with customers, enhancing their shopping experience by providing knowledgeable assistance and tailored product recommendations.
The primary responsibility in this role is to deliver superior customer service while managing various product and equipment-related tasks in the department. The employee is expected to create an environment where customers feel welcome, appreciated, and valued through attentive and knowledgeable service. They will need to gain and maintain product knowledge, handle transactions efficiently, and assist customers by offering samples and explaining specials and promotions.
Additionally, the role requires collaborating closely with team members to meet company and store goals, preparing products following established recipes and quality standards, and managing inventory and product quality checks. The successful candidate will conduct all operations such as product handling, equipment use—including kitchen appliances and coffee shop machines—according to company guidelines to maintain a high standard of service and safety.
Safety and compliance play a critical role in this position. The employee must adhere to all safety and food handling regulations, perform preventive maintenance, report discrepancies, and communicate any issues or incidents promptly to management. The role involves working in a fast-paced environment, often under pressure, which requires strong interpersonal skills, conflict management abilities, integrity, and a cooperative attitude.
Moreover, this position supports interaction with diverse populations, including minors, individuals with special needs, and older adults, emphasizing the need to be compassionate and responsible. The ability to perform essential job functions with or without reasonable accommodation ensures inclusivity and equal employment opportunity. This role is pivotal in fostering a positive customer experience that aligns with the company’s ongoing commitment to excellent service and ethical business practices.
This role is designed to embody and promote these core values, serving customers in a way that encourages repeat visits and strengthens the connection between customers and the brand. The position involves providing exceptional service within a clean and safe environment, offering the right products at the right time, and maintaining fair and accurate pricing. Employees in this role play an essential part in creating an inclusive and ethical workplace by treating both customers and colleagues fairly and ethically. This role is likely part-time or full-time within a retail setting and offers the opportunity to engage directly with customers, enhancing their shopping experience by providing knowledgeable assistance and tailored product recommendations.
The primary responsibility in this role is to deliver superior customer service while managing various product and equipment-related tasks in the department. The employee is expected to create an environment where customers feel welcome, appreciated, and valued through attentive and knowledgeable service. They will need to gain and maintain product knowledge, handle transactions efficiently, and assist customers by offering samples and explaining specials and promotions.
Additionally, the role requires collaborating closely with team members to meet company and store goals, preparing products following established recipes and quality standards, and managing inventory and product quality checks. The successful candidate will conduct all operations such as product handling, equipment use—including kitchen appliances and coffee shop machines—according to company guidelines to maintain a high standard of service and safety.
Safety and compliance play a critical role in this position. The employee must adhere to all safety and food handling regulations, perform preventive maintenance, report discrepancies, and communicate any issues or incidents promptly to management. The role involves working in a fast-paced environment, often under pressure, which requires strong interpersonal skills, conflict management abilities, integrity, and a cooperative attitude.
Moreover, this position supports interaction with diverse populations, including minors, individuals with special needs, and older adults, emphasizing the need to be compassionate and responsible. The ability to perform essential job functions with or without reasonable accommodation ensures inclusivity and equal employment opportunity. This role is pivotal in fostering a positive customer experience that aligns with the company’s ongoing commitment to excellent service and ethical business practices.
Job Requirements
- Excellent customer service skills
- experience in comparable roles preferred but not required
- ability to work in a cooperative and high paced environment
- ability to manage conflict reasonably
- integrity regarding customer and business information
- ability to follow directions and resolve issues
- capacity to provide support to diverse populations
- ability to perform essential job functions with or without accommodation
Job Qualifications
- Excellent customer service skills
- ability to work cooperatively in a high paced and sometimes stressful environment
- ability to manage conflict reasonably and nonconfrontationally
- ability to act with honesty and integrity
- ability to follow directions and seek assistance
- provide support and assistance to diverse populations including minors and individuals with special needs
Job Duties
- Provide exceptional customer service in a safe and clean environment
- treat customers and employees in a fair and ethical manner
- promote an inclusive work environment
- provide the right products at the right time with fair and accurate pricing
- demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety
- create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products
- gain and maintain product knowledge and make suggestions
- collaborate with associates and promote teamwork to achieve goals
- prepare beverage selections according to recipe and standards
- tender transactions using company best practices
- offer product samples to customers
- inform customers of specials
- provide fresh products ordered with correct portion size
- recommend coffee shop items to customers
- use all coffee shop equipment according to guidelines
- prepare, package, label and inventory ingredients and merchandise
- check product quality and review sell by dates
- use kitchen equipment including espresso machine, blender, scale and steamer
- label, stock and inventory department merchandise
- report product ordering or shipping discrepancies
- stay current with present, future, seasonal and special ads
- comply with safety procedures and food safety regulations
- identify and notify management of unsafe conditions
- inspect equipment and report needs for repair
- notify management of customer or employee accidents
- report safety risks, illegal activity including theft or fraud
- work cooperatively in a high paced environment
- manage conflict in a reasonable and nonconfrontational manner
- act with honesty and integrity regarding customer and business information
- follow directions and seek assistance when necessary
- provide support and assistance to minors, individuals with special needs and older adults
- perform essential job functions with or without accommodation
Job Criteria
Experience
No experience required
Job Location
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