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Starbucks Lead Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $15.75
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Work Schedule

Flexible
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Benefits

401(k) with Company Match
Employee stock ownership plan
Weekly Pay Checks
Direct Deposit
Company paid life insurance
Company Paid Disability Insurance
Medical Plan
dental plan
Paid holidays
Paid Vacations
Associate Offers

Job Description

Food City is a privately held, family-owned grocery store chain committed to running the best store in town. With a strong focus on community involvement and associate empowerment, Food City encourages its team members to engage with their local civic organizations, fostering a deep connection between employees and the neighborhoods they serve. The company considers its associates to be its greatest asset, exemplified by the fact that over 13% of the company is owned by employees through an employee stock ownership plan. This unique ownership model promotes strong pride in delivering outstanding products and services. Food City offers a wide range of career opportunities across multiple fields including baking, accounting, trucking, and retail operations. The company is known for providing flexible work schedules that respect the personal lives of its associates, ensuring ample time for family and friends. Their inclusive culture supports growth and development, making Food City an ideal place for those seeking either a rewarding career or a refreshing change in their professional path.

The role at hand is to create the Starbucks experience within Food City stores by delivering prompt and courteous service, quality beverages, and maintaining a clean and welcoming environment that customers will appreciate. This position involves operating a Starbucks kiosk within the Food City premises, working closely with the management team to ensure smooth opening and closing procedures. The successful candidate will be integral in preparing and serving high-quality Starbucks products including beverages, whole bean coffee, and food items, while strictly adhering to Starbucks’ recipe and presentation standards. The Barista role also demands integrity, honesty, and a dedicated application of knowledge to promote the shared culture and values of both Food City and Starbucks. Teamwork and positive customer interaction are key components, as this job requires engaging with customers, offering product insights, suggesting additional sales, and sampling products to enhance the customer experience. Proficiency with point of sale (POS) systems is important for handling cash register transactions efficiently and accurately. Problem-solving skills are essential to address any issues involving customers, Baristas, or business operations. The position also involves challenging peers and the team to achieve store goals, ensuring operational tools and equipment are used safely, complying with all safety protocols, and enforcing company food safety practices. Consistent attendance and punctuality are mandatory as the role requires on-site work during scheduled shifts. Overall, this is an excellent opportunity for individuals enthusiastic about customer service and Starbucks culture to join Food City’s mission of exceptional in-store experiences while benefiting from a supportive work environment and comprehensive employee benefits.

Job Requirements

  • Must be 18 years of age or older
  • High school diploma or equivalent
  • Ability to understand and follow verbal and written instructions
  • Ability to attend on-site work during scheduled shifts
  • Must have a positive and friendly attitude
  • Ability to work in a fast-paced customer service environment
  • Basic math skills to operate POS system
  • Reliable transportation to and from work

Job Qualifications

  • Must be 18 years of age or older
  • Food service/coffee experience a plus but not required
  • High school diploma or equivalent
  • Learn how to mix a wide variety of coffee and tea products
  • Learn the ingredients that go into various products
  • Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils
  • Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Job Duties

  • Ensure efficient and courteous customer service at all times in support of the company mission to run the best store in town
  • Assist store management team in opening and closing the kiosk operations
  • Ensure we are providing quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
  • Act with integrity, honesty, and knowledge to promote the culture, values, and the mission of both Food City and Starbucks
  • Take customer orders, ensure orders are completed in a timely manner, and to the customers' satisfaction
  • Prepare, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety
  • Maintain a positive and friendly attitude towards customers and fellow associates
  • Engage with customer, offering product information, using suggestive selling techniques, and sampling products
  • Process cash register transactions using POS system
  • Apply problem solving skills to effectively address Barista, Customer, and Business problems
  • Challenge team members to deliver store goals and expected results
  • Ensure team members are consistently operating tools and equipment, while following all safety policies and procedures
  • Enforce company food safety program and food-handling procedures
  • Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Job Criteria

Experience

Entry Level (1-2 years)


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