Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $17.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive salary
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401k with employer match
Paid PTO
Uniforms Provided
team member hotel discount program

Job Description

Ascent Hospitality is a prominent hospitality company known for its extensive portfolio of hotels and a robust pipeline of new properties and acquisitions. Unlike many companies that focus solely on numbers, Ascent Hospitality emphasizes a people-first culture. This culture is designed to create memorable experiences not only for guests but also for the team members who work at the company. The core value of Ascent Hospitality lies in fostering a unified purpose among its employees, driven by collaboration and shared goals. The company values leadership that demonstrates a passion for serving others, excellent communication skills, and an ability to adapt and excel amidst challenges and change.

Ascent Hospitality is currently seeking a uniquely qualified individual to join their team as a Barista. This role is integral to the overall success of the company as it involves delivering legendary customer service to a diverse range of customers including local patrons and hotel guests. The Barista position aims to replicate the Starbucks Experience by offering prompt service, high-quality beverages, and premium products within a clean and inviting environment. This role requires an individual who acts in accordance with the company’s guiding principles and who can embody the company values during every customer interaction.

The Barista's duties include welcoming guests warmly, anticipating their service needs, and creating a comfortable space that reflects the company's commitment to excellence. The Barista must maintain composure during busy periods and ensure that the store operates smoothly and efficiently. Attention to detail is critical, especially in beverage preparation, presentation, and adherence to health and safety protocols. Employees in this role are expected to uphold safety standards, handle cash transactions responsibly, and contribute to maintaining an organized workspace.

Working as a Barista at Ascent Hospitality offers flexible scheduling, which may include early mornings, evenings, weekends, nights, and holidays, catering to the dynamic needs of the business. The company supports its employees with a competitive salary and comprehensive benefits including health, dental, vision, life insurance, and additional supplemental insurance options. Employees also enjoy a 401(k) plan with employer matching, paid time off, uniforms for most positions, and hotel discount programs exclusive to team members.

This position is well-suited for individuals who can learn quickly, possess strong interpersonal skills, and are able to work effectively in a team environment. The ability to connect with customers, understand their needs, and respond with clear and pleasant communication is essential. Candidates should be capable of handling multiple tasks during shifts and must maintain a professional appearance, upholding company standards at all times. Physical demands include the ability to lift certain weights, maintain close and distance vision, and work under stressful situations.

Overall, joining Ascent Hospitality as a Barista provides candidates with an opportunity to be part of a respected and growing hospitality company where people and exceptional service come first. This role is not just about serving coffee, but building lasting relationships through quality service and attention to detail, all while contributing to a team-oriented culture that values growth, integrity, and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • prior food and beverage experience preferred
  • ability to work flexible hours including early mornings evenings weekends nights and holidays
  • ability to maintain professionalism and a neat appearance
  • ability to lift up to 50 pounds occasionally
  • ability to stand and walk for extended periods
  • basic English communication skills
  • ability to work without constant supervision
  • ability to work well with others in a team environment

Job Qualifications

  • Prior food and beverage experience
  • prior coffee barista experience
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships
  • ability to learn quickly
  • meet store operating policies and standards including providing quality beverages and food products cash handling and store safety and security with or without reasonable accommodation
  • engage with and understand our customers including discovering and responding to customer needs through clear and pleasant communication
  • prepare food and beverages to standard recipes or customized for customers including recipe changes such as temperature quantity of ingredients or substituted ingredients
  • available to perform many different tasks within the store during each shift
  • must be able to understand read write and speak English above a basic level
  • must maintain a neat and professional appearance upholding company appearance standards at all times
  • must be able to apply commonsense understanding in carrying out instructions
  • must be able to comply in standardized situations with only occasional or no variation
  • must be able to work without constant supervision
  • must be able to work well as a part of a team

Job Duties

  • Welcome and acknowledge all guests according to company standards providing eye contact and a warm welcome as they enter the coffee shop area
  • anticipate and address guests' service needs assist individuals with disabilities and thank guests with genuine appreciation
  • act with integrity honesty and knowledge that promote the culture values and mission of the company
  • maintain a calm demeanor during periods of high volume or unusual events to keep store operating to standard
  • anticipate customer and store needs by constantly evaluating environment and customers for cues
  • deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
  • discover and respond to customer needs
  • follow operational policies and procedures including those for cash handling and safety and security to ensure the safety of all team members during each shift
  • maintain a clean and organized workspace so that team members can locate resources and product as needed
  • provide quality beverages whole bean and food products consistently for all customers by adhering to all recipe and presentation standards
  • follow health safety and sanitation guidelines for all products
  • maintain regular and punctual attendance
  • available to work flexible hours that may include early mornings evenings weekends nights and/or holidays

Job Criteria

Experience

Entry Level (1-2 years)


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