Starbucks Barista

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation
Paid parental leave

Job Description

Great Wolf Resorts is a leading family-focused hospitality company famous for its indoor water parks, resorts, and entertainment destinations. Established with the mission to create unforgettable family adventures, Great Wolf caters to guests looking for a mix of fun, relaxation, and unique experiences. As a well-recognized brand in the travel and leisure industry, Great Wolf Resorts emphasizes providing exceptional guest service and a warm, welcoming environment for families visiting their resorts across North America. Their commitment to employee growth, inclusivity, and well-being is reflected in the various programs and benefits they offer, making them an employer of choice in the hospitality sector.

The position of Barista at Great Wolf Resort’s coffee shop is an exciting opportunity for individuals passionate about delivering outstanding guest service in a fast-paced, dynamic environment. This role involves taking orders, serving handcrafted beverages and food items, and handling transactions efficiently and friendly to ensure a memorable guest experience. Available for full-time, part-time, and flexible scheduling, this role supports a healthy work-life balance and is open to candidates aged 16 and older. The Barista position is designed to be a gateway for career advancement within the Great Wolf family, supported by structured training programs through Great Wolf University and various talent development initiatives. Employees gain on-the-job training in functional and leadership skills, preparing them for potential growth opportunities across the organization.

At Great Wolf, working as a Barista means more than just serving coffee — it means becoming part of a vibrant team that values diversity, inclusion, and personal well-being. Employees enjoy numerous perks including discounted vacations, employee referral incentives, and access to holistic wellness programs. The company provides comprehensive benefits such as medical, dental, and vision insurance, health savings accounts, telehealth resources, life insurance, 401K with employer match, paid vacation, and paid parental leave. The Barista role requires an individual with strong customer service skills, the ability to multitask efficiently, and a commitment to maintaining excellent cleanliness and operational standards. The job also includes responsibilities like inventory management, merchandising, and cash handling, ensuring the smooth daily operation of the coffee shop.

This position offers a competitive pay rate with a compensation package reflective of the candidate’s education, experience, and performance. Great Wolf Resorts fosters a supportive work environment that encourages personal growth, teamwork, and recognizing individual contributions. Applicants are invited to apply online for this role and can expect an expedient hiring process with opportunities to attend interviews or hiring events promptly. This inclusive employer complies with all equal opportunity regulations and is dedicated to workplace diversity and positive employment practices.

Job Requirements

  • Some high school education or equivalent
  • Flexibility regarding scheduling based on business demands
  • Experience utilizing basic math skills with ability to add, subtract multiply and divide
  • Proven customer service skills and communication skills
  • Able to read and interpret English language manuals relating to safety, operations, and procedures
  • Successful completion of a criminal background and drug screen
  • Ability to lift up to 20 lbs
  • Able to sit and/or stand for long periods of time

Job Qualifications

  • Some high school education or equivalent
  • Proven customer service skills and communication skills
  • Able to read and interpret English language manuals relating to safety, operations, and procedures
  • Previous experience demonstrating strong customer service
  • Prior experience utilizing restaurant equipment and sanitation standards
  • Ability to multi-task and prioritize a variety of tasks with minimal direction
  • Previous experience with cash transactions and point of sale systems
  • Proven teamwork skills

Job Duties

  • Communicates with guests to take food and beverage orders
  • Prepares customer food and beverage orders
  • Provides outstanding customer service and engage in suggestive selling
  • Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
  • Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
  • Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
  • Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
  • Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
  • Assists in other food outlets as needed

Job Criteria

Experience

Entry Level (1-2 years)


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