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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $16.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
Telehealth resources
Life insurance
401k with employer match
Paid vacation
Paid parental leave
Job Description
Great Wolf Resorts is a leading family-focused hospitality company famous for its indoor water parks, resorts, and entertainment destinations. Established with the mission to create unforgettable family adventures, Great Wolf caters to guests looking for a mix of fun, relaxation, and unique experiences. As a well-recognized brand in the travel and leisure industry, Great Wolf Resorts emphasizes providing exceptional guest service and a warm, welcoming environment for families visiting their resorts across North America. Their commitment to employee growth, inclusivity, and well-being is reflected in the various programs and benefits they offer, making them an employer of choice in the... Show More
Job Requirements
- Some high school education or equivalent
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add, subtract multiply and divide
- Proven customer service skills and communication skills
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Successful completion of a criminal background and drug screen
- Ability to lift up to 20 lbs
- Able to sit and/or stand for long periods of time
Job Qualifications
- Some high school education or equivalent
- Proven customer service skills and communication skills
- Able to read and interpret English language manuals relating to safety, operations, and procedures
- Previous experience demonstrating strong customer service
- Prior experience utilizing restaurant equipment and sanitation standards
- Ability to multi-task and prioritize a variety of tasks with minimal direction
- Previous experience with cash transactions and point of sale systems
- Proven teamwork skills
Job Duties
- Communicates with guests to take food and beverage orders
- Prepares customer food and beverage orders
- Provides outstanding customer service and engage in suggestive selling
- Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
- Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
- Ensures F&B outlet adheres to the highest standards of cleanliness, presentation, and service
- Ensures the daily operation of the retail outlet adheres to operating procedure guidelines
- Assists in other food outlets as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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