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Sr. Special Events Coordinator (Scheduling & Event Services)

Baltimore, MD, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.25 - $36.90
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
hybrid work schedule
Professional development opportunities
Employee wellness programs

Job Description

Johns Hopkins University, established in 1876, is America\'s first research university and a premier institution known worldwide for its rigorous academic standards and groundbreaking research initiatives. Housing nine world-class academic divisions, this university operates as a cohesive entity fostering innovation, learning, and discovery. Located on the Homewood Campus, the Scheduling & Event Services division within the Student Affairs department plays a vital role in supporting the university\'s mission by facilitating year-round space reservations and providing professional meeting services. Their operations extend beyond traditional academic periods to offer a comprehensive on-campus residential experience during summer, hosting thousands of events annually that attract a diverse group of over 200,000 guests from both internal and external organizations. The department\'s commitment to creating a safe, professional, and highly service-oriented environment ensures that meetings, conferences, camps, and various programs are conducted successfully and seamlessly.

The university is currently seeking to fill the position of Senior Special Event Coordinator, a pivotal role within the Scheduling & Event Services team. This position is essential in managing all logistics and services related to conferences, meetings, and events on campus. The Senior Special Event Coordinator supports the internal demands of student organizations and academic departments as well as external clients using campus facilities. This role requires coordination of a wide array of event logistics including parking, catering, signage, room setup and diagrams, classroom usage, security, third-party rentals, audiovisual (A/V) equipment, and overall on-site support. In addition to logistical oversight, the coordinator acts as a key liaison, facilitating communication between clients and campus service providers to ensure smooth event execution.

The role demands a high level of customer service and the ability to troubleshoot potential issues in real-time, often being physically present at events to manage operations effectively. The Senior Special Event Coordinator will also contribute to optimizing current event procedures by assessing best practices and integrating a new one-university scheduling system that is being implemented at Homewood Campus. Through collaborative planning meetings and close interaction with campus departments and external vendors, this position ensures that events meet the university\'s standards and client expectations.

Beyond event coordination, this role encompasses responsibilities such as developing setup diagrams, managing signage and banquet event orders, tracking necessary permits like catering licenses, and maintaining communication templates. The coordinator also provides training and mentoring for interns and student ambassadors involved in event logistics and technology support. Technical expertise in audiovisual equipment and staying updated with evolving event technology are important components of the role. Flexibility in schedule is required to accommodate the varied event times, including some weekends and evening hours, with a hybrid work model available after initial training.

The position offers a competitive salary range of $21.25 to $36.90 per hour (equivalent to $56,100 targeted annually), complemented by full-time employment status and comprehensive benefits. Candidates should be prepared to operate within a dynamic environment that values organization, communication, problem-solving, and a customer-focused approach. This role is well suited for individuals passionate about event management and dedicated to facilitating memorable and well-executed experiences at one of the nation\'s most prestigious universities.

Job Requirements

  • High school diploma required, additional education may substitute for experience and vice versa according to JHU equivalency formula, ability to maintain flexible work schedule including some weekends and evenings, capability to work on-site and in hybrid settings, dependable and professional demeanor for client-facing situations, willingness to travel off-site for event-related responsibilities, ability to provide on-site event support and troubleshoot issues, maintain accurate communication with clients and vendors, training and mentoring abilities for interns and student staff, compliance with pre-employment background check, and vaccination requirements as applicable

Job Qualifications

  • High school diploma required, bachelor\'s degree preferred, 2-3 years of successful event planning or coordination experience, 2 years of related audiovisual and technology experience preferred, strong interpersonal and organizational skills, excellent verbal and written communication skills, ability to manage multiple events simultaneously, knowledge of hospitality and event management best practices, proficiency with event and conference programming software, demonstrated problem-solving abilities, ability to establish effective working relationships with diverse populations

Job Duties

  • Coordinate, verify, and finalize services for internal and external clients, develop setup diagrams using event software, coordinate weekly planning meetings with service providers and clients, develop banquet event orders for student and department events, collect necessary catering licenses and food waiver forms, create event signage including indoor room and parking signs, communicate effectively with clients and service providers, coordinate door schedules for building events, manage setup diagrams for space turnovers with custodial and facilities, provide on-site event support and troubleshooting, develop and maintain communication templates for client correspondence, host office presentations and conduct site visits, maintain communication with summer coordinators and university departments to secure services, serve as liaison to vendors and hotels for event timelines and issue resolution, analyze and recommend improvements to coordination procedures, assist with mentoring interns and training student ambassadors, oversee programming and maintenance of digital signage, consult and manage equipment orders and third-party vendor relations, manage audiovisual and technical training, stay current on new AV equipment and event technologies, provide on-call technology support during events

Job Criteria

Experience

Mid Level (3-7 years)


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