Sr. Sales Manager

Pyramid Global Hospitality is a premier hospitality management company known for its extensive portfolio that includes more than 200 hotels and resorts across the United States, the Caribbean, and Europe. With a workforce of over 18,000 associates, Pyramid operates through its differentiated platforms such as Benchmark Resorts & Hotels, which features a collection of distinctive independent properties; Axiom Hospitality, which manages European hotels; and PYRAMIDWORKS, providing integrated workplace and facilities services. Headquartered in Boston, with offices in The Woodlands, Texas, and London, Pyramid combines the expansive reach of a global company with an intimate, hands-on approach that centers around exceptional service, operational excellence, and fostering long-term partnerships.

The company places a strong emphasis on its people, prioritizing respect, support, and empowerment to help associates grow their careers. Whether starting a career or building on years of experience, team members at Pyramid have opportunities to collaborate with seasoned leaders, engage in meaningful projects, and gain exposure to a diverse set of properties, brands, and markets, making it a desirable workplace in the hospitality industry. The company’s commitment to outstanding service, culture, and its associates has earned it recognition from reputable sources such as USA Today, The Boston Globe, and The Houston Chronicle, along with prestigious travel awards from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.

Among Pyramid's distinguished properties is the Hilton University of Florida Conference Center, a unique venue offering 248 guest rooms and 30,811 square feet of meeting space. Located within the vibrant University of Florida community, this property provides a dynamic and engaging work environment where hospitality meets academic excellence. The role of Senior Sales Manager at this venue invites professionals to become the key link between the University's diverse departments and the hotel’s hospitality offerings.

The Senior Sales Manager position is a strategic and collaborative role designed for individuals who have a deep understanding of the University of Florida culture and operational environment. The successful candidate will leverage their existing relationships within the university — be it with colleges, research institutes, athletics, alumni groups, or administrative offices — to generate significant group lodging, meeting, conference, catering, and event business. This role demands someone who is skilled at relationship building, excited about connecting people with tailored solutions, and keen to position the Hilton as the preferred venue for a range of university-related events, conferences, recruiting visits, and special functions.

Beyond cultivating relationships, the Senior Sales Manager plays a crucial role in data-driven decision making, business intelligence, sales strategy, and marketing initiatives. They will manage sales systems like Delphi.fdc (Amadeus Advanced), maintain accurate forecast and reporting data, perform revenue analysis, and work closely with the Revenue Management team to identify high-value opportunities and maximize revenue. Collaboration with the Director of Sales & Marketing and the Director of Catering is essential to broaden business development efforts and ensure exceptional customer experience throughout every stage of the sales and event process.

This position also encourages involvement in marketing efforts targeted at the University community, including social media and digital campaigns. The Senior Sales Manager will monitor university calendars, anticipate booking opportunities, and collaborate with both Hilton corporate marketing and university partners to raise brand awareness.

Ideal candidates bring experience or extensive knowledge of the University of Florida community and demonstrate a passion for networking, strong communication, strategic problem-solving, and a genuine dedication to exceptional customer service. Backgrounds in sales, event planning, hospitality, higher education administration, alumni relations, athletics, conference services, communications, development, or university program management are highly valued.

Joining the Hilton University of Florida Conference Center managed by Pyramid Global Hospitality means working in an award-winning environment that values collaboration and innovation while being rooted in the unique and dynamic spirit of the university community. This role offers a fulfilling opportunity to continue meaningful connections with the University of Florida while advancing a career in hospitality sales and business development. Pyramid is an equal opportunity employer that celebrates diversity and is committed to fostering an inclusive environment, with compensation packages tailored to individual qualifications and experience.