Job Overview
Employment Type
Full-time
Compensation
Salary
Range $58,300.00 - $89,600.00
Benefits
401K with company match
Health Insurance
Dental Insurance
Paid Time Off
recognition programs
Professional development opportunities
Flexible work environment
Job Description
Pyramid Global Hospitality is a prominent hospitality management company known for its extensive portfolio of over 200 hotels and resorts and a workforce of more than 18,000 associates across the United States, Caribbean, and Europe. The company operates various divisions, including Benchmark Resorts & Hotels, Axiom Hospitality, and PYRAMIDWORKS, delivering a full spectrum of hospitality and facilities services. Pyramid Global Hospitality combines global scale with hands-on service excellence, focusing on operational efficiency and building long-term partnerships with clients and communities. With corporate offices in Boston, The Woodlands, Texas, and London, the company is dedicated to creating empowering environments where associates are respected and encouraged to grow and develop professional skills.
At Pyramid Global, associates have opportunities to work closely with seasoned leaders, tackle meaningful projects, and gain exposure to a diverse range of brands and markets. The company values collaboration, innovation, and respect for its team members, making it an attractive place to advance a career in hospitality. The organization consistently earns recognition as a top employer and for excellence in travel and hospitality from distinguished sources such as USA Today, Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.
This position is based at the Hilton University of Florida Conference Center, a unique property managed by Pyramid Global Hospitality. The hotel combines hospitality with academic excellence, offering 248 well-appointed guest rooms, 10 flexible meeting spaces, and over 30,000 square feet of event space situated within the energetic University of Florida campus. This role offers a dynamic work environment that blends hospitality service with the vibrant culture of a prestigious university community. Benefits include comprehensive packages such as a 401k plan with company match and recognition programs aimed at appreciating associate contributions.
The Senior Sales Manager position serves as a strategic liaison between the Hilton University of Florida Conference Center and the University community in Gainesville. This role is perfect for candidates with a strong passion for UF and established relationships across its departments. The Senior Sales Manager is responsible for generating group lodging, meeting, conference, catering, and event business. The ideal candidate understands the university culture and operations, enabling effective collaboration with colleges, administrative offices, research institutes, athletics, alumni, and student groups.
Beyond business development, this role involves strategic sales planning, business intelligence, marketing support, and sales systems management. The Senior Sales Manager will leverage these skills to identify new revenue opportunities and ensure the hotel’s continued growth. This position supports marketing initiatives tailored to university partnerships, strengthens the Hilton brand on campus, and plays a key role in engaging community stakeholders. Working in a fast-paced, collaborative environment, the role engages with multiple stakeholders and requires excellent communication, analytical capabilities, and a passion for delivering exceptional customer service. Join Pyramid Global Hospitality at the Hilton University of Florida Conference Center and be part of an award-winning team making a meaningful impact within the university and hospitality landscape.
At Pyramid Global, associates have opportunities to work closely with seasoned leaders, tackle meaningful projects, and gain exposure to a diverse range of brands and markets. The company values collaboration, innovation, and respect for its team members, making it an attractive place to advance a career in hospitality. The organization consistently earns recognition as a top employer and for excellence in travel and hospitality from distinguished sources such as USA Today, Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.
This position is based at the Hilton University of Florida Conference Center, a unique property managed by Pyramid Global Hospitality. The hotel combines hospitality with academic excellence, offering 248 well-appointed guest rooms, 10 flexible meeting spaces, and over 30,000 square feet of event space situated within the energetic University of Florida campus. This role offers a dynamic work environment that blends hospitality service with the vibrant culture of a prestigious university community. Benefits include comprehensive packages such as a 401k plan with company match and recognition programs aimed at appreciating associate contributions.
The Senior Sales Manager position serves as a strategic liaison between the Hilton University of Florida Conference Center and the University community in Gainesville. This role is perfect for candidates with a strong passion for UF and established relationships across its departments. The Senior Sales Manager is responsible for generating group lodging, meeting, conference, catering, and event business. The ideal candidate understands the university culture and operations, enabling effective collaboration with colleges, administrative offices, research institutes, athletics, alumni, and student groups.
Beyond business development, this role involves strategic sales planning, business intelligence, marketing support, and sales systems management. The Senior Sales Manager will leverage these skills to identify new revenue opportunities and ensure the hotel’s continued growth. This position supports marketing initiatives tailored to university partnerships, strengthens the Hilton brand on campus, and plays a key role in engaging community stakeholders. Working in a fast-paced, collaborative environment, the role engages with multiple stakeholders and requires excellent communication, analytical capabilities, and a passion for delivering exceptional customer service. Join Pyramid Global Hospitality at the Hilton University of Florida Conference Center and be part of an award-winning team making a meaningful impact within the university and hospitality landscape.
Job Requirements
- bachelor’s degree preferred
- experience in sales, event planning, hospitality, higher education administration, alumni relations, athletics, conference services, communications, or related fields preferred
- established relationships across University of Florida colleges, departments, research institutes, athletics, alumni, and student groups
- strong communication and interpersonal skills
- proficient with sales and data management systems
- ability to manage multiple projects and priorities effectively
- commitment to providing outstanding customer service
- ability to work collaboratively in a fast-paced environment
- willingness to attend University and community events as a hotel representative
Job Qualifications
- experience working within the University of Florida or extensive knowledge of the University community
- strong networking and relationship-building skills
- organized and analytical mindset comfortable with technology and data use
- excellent communication and presentation skills
- ability to thrive in a fast-paced, collaborative environment
- passion for delivering exceptional customer service
- strong problem-solving and strategic thinking abilities
- sales, event planning, hospitality, higher education administration, alumni relations, athletics, conference services, communications, development, or University program management experience
Job Duties
- serve as the primary liaison between the Hilton University of Florida Conference Center and the University community
- develop and maintain relationships with faculty, staff, administrators, event planners, researchers, athletics personnel, alumni organizations, and affiliated partners
- identify opportunities for conferences, meetings, lodging, catering, recruiting visits, symposiums, training programs, and special events
- represent the hotel at University functions, networking events, campus meetings, and community events
- proactively solicit new business while strengthening existing University partnerships
- manage a portfolio of assigned accounts emphasizing long-term relationships and repeat business
- collaborate with the Director of Sales & Marketing and Director of Catering to identify and secure new opportunities
- respond promptly to inquiries and provide exceptional customer service throughout the sales process
- coordinate with hotel operations to ensure successful event execution
- manage and maintain Delphi.fdc and other sales systems
- ensure sales data is accurate and supports forecasting and reporting
- assist with month-end reporting and revenue analysis
- analyze University event trends, booking patterns, and market opportunities
- partner with Revenue Management to identify high-value business segments and maximize revenue opportunities
- assist with marketing initiatives focused on the University community
- help develop social media and digital marketing campaigns highlighting campus partnerships and events
- monitor University calendars and emerging opportunities to proactively generate business
- collaborate with Hilton corporate marketing and University partners to strengthen brand awareness
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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