Sr. Sales Manager

Pyramid Global Hospitality is a premier hospitality management company with an impressive portfolio comprising over 200 hotels and resorts and employing more than 18,000 associates across the United States, the Caribbean, and Europe. The company operates various distinct brands including Benchmark Resorts & Hotels, known for their unique properties; Axiom Hospitality, which focuses on European hotel management; and PYRAMIDWORKS, delivering integrated workplace and facility services. With corporate hubs in Boston, The Woodlands, Texas, and London, Pyramid Global Hospitality combines vast global reach with a localized, hands-on management approach that prioritizes exceptional service, operational excellence, and long-term partnerships. The company is renowned for nurturing a workplace culture that respects and empowers its employees, fostering growth and encouraging meaningful career development. The organization's commitment to its people, guests, owners, and the communities it serves has led to notable recognition including awards from USA Today, The Boston Globe, and The Houston Chronicle as top places to work, as well as numerous prestigious travel accolades such as those from Travel + Leisure, Conde Nast Traveler, Forbes Travel Guide, and U.S. News & World Report.

The Hilton University of Florida Conference Center, located in Gainesville, Florida, and managed by Pyramid Global Hospitality, offers a unique intersection between hospitality and academic excellence. This distinguished property features 248 well-appointed guest rooms and 10 versatile meeting rooms encompassing 30,811 square feet of meeting space, set against the vibrant backdrop of the University of Florida campus. Working here allows associates to enjoy a dynamic work environment enriched by the energy and spirit of the university community. The center provides comprehensive benefits, including a 401(k) plan with company match and specialized recognition programs aimed at valuing employee dedication.

The Senior Sales Manager role at the Hilton University of Florida Conference Center is a key leadership position entrusted with developing and maintaining strategic partnerships within the University of Florida's extensive network. This full-time position entails generating group lodging, meetings, conference, catering, and event business, leveraging existing relationships and university knowledge to position the Hilton as the campus's preferred hospitality destination. Ideal candidates are those who have a comprehensive understanding of the university's culture and operations, able to act as a liaison between the university’s various departments, faculties, athletic programs, alumni, and administrative offices.

This position involves not only business development but also significant contributions to business intelligence, sales strategy, marketing initiatives, and sales system management. The Senior Sales Manager utilizes data to drive success by managing sales systems such as Delphi.fdc and Amadeus Advanced, ensuring accuracy in forecasting, and conducting revenue analysis. Furthermore, the role supports the hotel’s marketing and community engagement efforts by crafting campaigns that spotlight university partnerships and events.

Success in this role depends heavily on building and nurturing relationships within the university, identifying and converting business opportunities in meetings and special events, and delivering exceptional customer service throughout the sales process. Candidates must be organized, analytical, tech-savvy, and proficient in data-driven decision-making. Excellent communication, presentation, and interpersonal skills are essential, as is the ability to thrive in a collaborative and fast-paced environment. This role is perfect for those passionate about hospitality, leveraging their university connections to support and enrich campus events and programs, and helping the hotel continue to grow within the university community.