Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $98,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
wellness programs
Job Description
Marriott International is a global leader in the hospitality industry, renowned for its commitment to exceptional guest experiences and innovative service offerings. Operating a diverse portfolio of hotels and resorts worldwide, Marriott is dedicated to creating memorable stays for travelers by combining luxury, comfort, and personalized service. The brand's dedication to inclusivity and opportunity fosters a dynamic and multicultural work environment where associates from various backgrounds thrive and contribute to the company’s ongoing success.
This specific role is for the Specialty Restaurant Kitchen Manager position located at the Westin, one of Marriott’s flagship brands known for its wellness-focused approach to hospitality. The Westin brand emphasizes empowering guests to enhance their well-being and maintain control during travel, providing unique programs that promote health and balance. As a Specialty Restaurant Kitchen Manager, you will play a pivotal role in upholding these high standards through culinary excellence and exceptional kitchen management.
The position is accountable for overseeing the quality, consistency, and production of the specialty restaurant kitchen while actively participating in culinary tasks. This hands-on role requires a blend of culinary expertise and leadership skills, as you will be directly involved in food preparation alongside managing kitchen staff and coordinating all food-related functions. Key responsibilities include designing and refining menus, managing food purchasing, staffing, and ensuring sanitation and food safety standards are rigorously maintained. Your leadership will drive the kitchen team to deliver superior guest satisfaction and operate efficiently within the property’s budget.
You will lead and mentor the kitchen staff, building a culture of mutual trust, cooperation, and continuous improvement. Ensuring that employees are well-trained and cross-trained to meet daily operational needs is fundamental to the role. As the manager, you will set clear expectations and establish open communication channels within the team to foster a collaborative environment. Your ability to motivate and influence your team will be essential in maintaining productivity and engagement.
Additionally, you will manage kitchen goals aligned with overall property objectives including performance metrics and budget targets. Understanding the financial impact of kitchen operations is crucial to maximizing profitability while maintaining premium food quality. The role also involves investigating and following up on employee safety incidents, implementing company safety standards, and handling human resource tasks such as discipline, performance reviews, coaching, and hiring.
With a focus on delivering exceptional customer service, this position enables you to interact with guests to gather feedback and ensure their dining experience exceeds expectations. You will manage day-to-day restaurant operations, setting a positive example for guest relations and empowering your staff to provide outstanding service. Handling guest complaints effectively and fostering a customer-centric culture within the team will reinforce the brand’s promise of wellness and hospitality excellence.
Joining Marriott International and the Westin team means becoming part of a globally respected hospitality brand that values wellness, quality, and diversity. You will benefit from comprehensive support and development opportunities designed to empower you and enrich your career while contributing to a wellness-oriented guest experience. This role offers the chance to work in a dynamic environment where culinary innovation meets leadership excellence, helping guests become the best version of themselves through exceptional food and service. Being part of this team is a rewarding journey that emphasizes passion, optimism, and personal well-being in the workplace.
This specific role is for the Specialty Restaurant Kitchen Manager position located at the Westin, one of Marriott’s flagship brands known for its wellness-focused approach to hospitality. The Westin brand emphasizes empowering guests to enhance their well-being and maintain control during travel, providing unique programs that promote health and balance. As a Specialty Restaurant Kitchen Manager, you will play a pivotal role in upholding these high standards through culinary excellence and exceptional kitchen management.
The position is accountable for overseeing the quality, consistency, and production of the specialty restaurant kitchen while actively participating in culinary tasks. This hands-on role requires a blend of culinary expertise and leadership skills, as you will be directly involved in food preparation alongside managing kitchen staff and coordinating all food-related functions. Key responsibilities include designing and refining menus, managing food purchasing, staffing, and ensuring sanitation and food safety standards are rigorously maintained. Your leadership will drive the kitchen team to deliver superior guest satisfaction and operate efficiently within the property’s budget.
You will lead and mentor the kitchen staff, building a culture of mutual trust, cooperation, and continuous improvement. Ensuring that employees are well-trained and cross-trained to meet daily operational needs is fundamental to the role. As the manager, you will set clear expectations and establish open communication channels within the team to foster a collaborative environment. Your ability to motivate and influence your team will be essential in maintaining productivity and engagement.
Additionally, you will manage kitchen goals aligned with overall property objectives including performance metrics and budget targets. Understanding the financial impact of kitchen operations is crucial to maximizing profitability while maintaining premium food quality. The role also involves investigating and following up on employee safety incidents, implementing company safety standards, and handling human resource tasks such as discipline, performance reviews, coaching, and hiring.
With a focus on delivering exceptional customer service, this position enables you to interact with guests to gather feedback and ensure their dining experience exceeds expectations. You will manage day-to-day restaurant operations, setting a positive example for guest relations and empowering your staff to provide outstanding service. Handling guest complaints effectively and fostering a customer-centric culture within the team will reinforce the brand’s promise of wellness and hospitality excellence.
Joining Marriott International and the Westin team means becoming part of a globally respected hospitality brand that values wellness, quality, and diversity. You will benefit from comprehensive support and development opportunities designed to empower you and enrich your career while contributing to a wellness-oriented guest experience. This role offers the chance to work in a dynamic environment where culinary innovation meets leadership excellence, helping guests become the best version of themselves through exceptional food and service. Being part of this team is a rewarding journey that emphasizes passion, optimism, and personal well-being in the workplace.
Job Requirements
- high school diploma or ged
- 4 years experience in the culinary food and beverage or related professional area
- or 2-year degree from an accredited university in culinary arts hotel and restaurant management or related major
- 2 years experience in the culinary food and beverage or related professional area
Job Qualifications
- high school diploma or ged with 4 years experience in the culinary food and beverage or related professional area
- or 2-year degree from an accredited university in culinary arts hotel and restaurant management or related major with 2 years experience in the culinary food and beverage or related professional area
Job Duties
- develops designs or creates new applications ideas relationships systems or products including artistic contributions for specialty restaurant
- supervises specialty restaurant kitchen shift operations and ensures compliance with all food and beverage policies standards and procedures
- maintains food preparation handling and correct storage standards
- recognizes superior quality products presentations and flavor
- plans and manages food quantities and plating requirements for the specialty restaurant
- communicates production needs to key personnel
- assists in developing daily and seasonal menu items for the specialty restaurant
- ensures compliance with all applicable laws and regulations
- follows proper handling and right temperature of all food products
- estimates daily specialty restaurant production needs
- prepares and cooks foods of all types either on a regular basis or for special guests or functions
- checks the quality of raw and cooked food products to ensure that standards are met
- determines how food should be presented and creates decorative food displays
- supervises and coordinates activities of cooks and workers engaged in food preparation
- utilizes interpersonal and communication skills to lead influence and encourage others advocates sound financial business decision making demonstrates honesty integrity leads by example
- leads shift teams while personally preparing food items and executing requests based on required specifications
- supervises and manages specialty restaurant kitchen employees managing all day-to-day operations
- understands employee positions well enough to perform duties in employees absence
- encourages and builds mutual trust respect and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- ensures and maintains the productivity level of employees
- ensures employees are cross-trained to support successful daily operations
- ensures employees understand expectations and parameters
- establishes and maintains open collaborative relationships with employees and ensures employees do the same within the team
- sets and supports achievement of kitchen goals including performance goals budget goals team goals etc
- develops specific guidance and plans to prioritize organize and accomplish daily kitchen operations work
- understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals
- effectively investigates reports and follows up on employee accidents
- knows and implements company safety standards
- provides services that are above and beyond for customer satisfaction and retention
- manages day-to-day operations ensuring the quality standards and meeting the expectations of the customers on a daily basis
- improves service by communicating and assisting individuals to understand guest needs providing guidance feedback and individual coaching when needed
- sets a positive example for guest relations
- emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement
- empowers employees to provide excellent customer service
- handles guest problems and complaints
- interacts with guests to obtain feedback on product quality and service levels
- identifies the developmental needs of others and coaching mentoring or otherwise helping others to improve their knowledge or skills
- participates in training specialty restaurant staff on menu items including ingredients preparation methods and unique tastes
- manages employee progressive discipline procedures
- participates in the employee performance appraisal process providing feedback as needed
- uses all available on the job training tools for employees
- assists as needed in the interviewing and hiring of employee team members with appropriate skills
- provides information to supervisors co workers and subordinates by telephone in written form e mail or in person
- analyzes information and evaluating results to choose the best solution and solve problems
- attends and participates in all pertinent meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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