
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $24.00
Work Schedule
Standard Hours
Flexible
Benefits
Competitive 401K
401K Matching
Medical insurance
Dental Insurance
Vision Insurance
Employee assistance program
PTO accrual
Health savings account
Flexible spending account
voluntary life insurance
Employee Discounts
Job Description
This hiring establishment is a dynamic and customer-focused café operating across six locations, dedicated to providing high-quality coffee and exceptional customer service. As a well-established coffee shop, it emphasizes a welcoming atmosphere and a commitment to community engagement, ensuring every guest has a positive experience. The café is known for its attention to detail, superior beverage preparation, and high operational standards, operating with a strong team-oriented culture where every staff member contributes to the success of the business. The company provides competitive benefits such as 401k matching, medical, dental, and vision insurance, alongside employee assistance programs and paid time off, reflecting its investment in the wellbeing and professional growth of its employees.
The role of Lead Barista is essential in the café's daily operations, acting as the supervisory contact across multiple locations to ensure consistency and quality in service. This position requires an experienced professional capable of supporting the Café Manager and stepping into the managerial role when necessary, bringing leadership and operational expertise to the team. The Lead Barista oversees inventory management, orders supplies, manages invoices, and ensures that beverages and food items are crafted to meet company quality and health standards. Beyond operational duties, the Lead Barista is a role model who fosters a positive team environment, motivates baristas, and maintains high customer service standards. This supervisory role combines practical coffee-making skills with administrative and leadership responsibilities, providing a comprehensive and influential position within the café's structure. The ideal candidate will possess strong organizational capabilities, financial transaction skills, and the ability to handle the fast-paced environment of a bustling coffee shop, ensuring seamless café operations and excellent customer satisfaction.
The role of Lead Barista is essential in the café's daily operations, acting as the supervisory contact across multiple locations to ensure consistency and quality in service. This position requires an experienced professional capable of supporting the Café Manager and stepping into the managerial role when necessary, bringing leadership and operational expertise to the team. The Lead Barista oversees inventory management, orders supplies, manages invoices, and ensures that beverages and food items are crafted to meet company quality and health standards. Beyond operational duties, the Lead Barista is a role model who fosters a positive team environment, motivates baristas, and maintains high customer service standards. This supervisory role combines practical coffee-making skills with administrative and leadership responsibilities, providing a comprehensive and influential position within the café's structure. The ideal candidate will possess strong organizational capabilities, financial transaction skills, and the ability to handle the fast-paced environment of a bustling coffee shop, ensuring seamless café operations and excellent customer satisfaction.
Job Requirements
- 2 years of experience as a barista
- strong knowledge of coffee preparation techniques and beverage recipes
- proven excellence in leadership and team management skills
- strong organizational and multitasking abilities
- proficiency in handling cash transactions and using point-of-sale systems
- experience with inventory management and administrative tasks
- ability to work in a fast-paced environment and handle stress effectively
- excellent communication and customer service skills
- basic knowledge of health and safety regulations
Job Qualifications
- 2 years of experience as a barista
- strong knowledge of coffee preparation techniques and beverage recipes
- proven excellence in leadership and team management skills
- strong organizational and multitasking abilities
- proficiency in handling cash transactions and using point-of-sale systems
- experience with inventory management and administrative tasks
- ability to work in a fast-paced environment and handle stress effectively
- excellent communication and customer service skills
- basic knowledge of health and safety regulations
Job Duties
- supervise and motivate a team of baristas across 6 locations to deliver exceptional service and maintain high operational standards
- take initiative and act as a role model for others
- ensure company standards of quality and performance are met
- provide a welcoming and friendly atmosphere for customers, addressing any concerns or special requests promptly
- maintain high standards of customer service, ensuring that each guest has a positive experience
- oversee the preparation and presentation of beverages and food items, ensuring adherence to recipes, quality standards and county health regulations
- handle cash and credit transactions accurately, maintaining a balanced register and reconciling daily sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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