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Spa Receptionist, The Highland Dallas

Job Overview

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Benefits

Multiple Tiers of Medical Coverage
dental coverage
vision coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

The Highland Dallas is a luxury boutique hotel located in the vibrant heart of Dallas. This upscale property is renowned for blending modern sophistication with a distinctive Texas charm, offering guests an unforgettable experience through its stylish guest rooms, newest restaurant concept The Reserve, a stunning rooftop pool, and premier event spaces. As a hub of creativity and exceptional guest service, The Highland Dallas stands out as a premier destination for travelers seeking both comfort and elegance. The hotel provides a dynamic and stimulating environment for its team members, promoting a culture of innovation, teamwork, and excellence that encourages professional growth and success.

We are currently seeking a friendly and customer service-oriented Spa Receptionist to join our energetic team. This role is pivotal in delivering outstanding service to our spa guests by ensuring a warm welcome, efficient appointment scheduling, and smooth payment handling. The ideal candidate will be passionate about helping others feel relaxed and rejuvenated, embodying the hospitality spirit of The Highland Dallas. With responsibilities including greeting guests, managing booking systems, supporting spa staff, and promoting spa products and services, this position offers an excellent opportunity for individuals who enjoy multitasking in a fast-paced, service-driven environment. Candidates with a background in sales will find this role particularly rewarding as it integrates customer service with product promotion. The Highland Dallas offers a unique chance to elevate your hospitality career in a culture that values personal attention and strives for excellence. Join our family and be part of something extraordinary in the heart of Dallas.

Job Requirements

  • High school diploma or equivalent
  • 1-2 years of customer service experience preferably in hospitality or spa
  • excellent communication skills
  • multitasking ability
  • attention to detail
  • flexible availability including evenings, weekends, and holidays
  • basic computer skills
  • sales experience preferred

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1-2 years of experience in a customer service role
  • experience in hospitality or spa industry preferred
  • excellent communication skills
  • strong multitasking abilities
  • high attention to detail and organizational skills
  • ability to work flexible hours including evenings, weekends, and holidays
  • basic computer proficiency including experience with scheduling software
  • sales experience is a plus

Job Duties

  • Greet guests warmly and professionally
  • schedule spa appointments accurately using booking software
  • handle guest payments and process transactions efficiently
  • provide general support to spa staff as needed
  • promote and sell spa products and services to guests
  • maintain a clean and organized reception area
  • respond to guest inquiries and resolve concerns promptly

Job Criteria

Experience

No experience required


Job Location

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