Spa Receptionist

Four Seasons Hotels and Resorts is a globally recognized luxury hospitality company known for delivering exceptional, personalized experiences to discerning guests around the world. With a commitment to excellence and an enduring dedication to genuine service, Four Seasons is powered by its people — a diverse team of passionate individuals driven to push boundaries, innovate, and consistently elevate the standard of hospitality. The company fosters a culture of respect, collaboration, and continuous growth, ensuring that both employees and guests feel valued and supported. Through its world-class service and luxurious accommodations, Four Seasons has earned a reputation as a premier leader in the hospitality industry.

Located in the vibrant city of Austin, Texas, Four Seasons Hotel Austin offers a unique lakeside retreat that captures the city’s distinctive charm and energy. Situated on the banks of Lady Bird Lake in downtown Austin, this luxury hotel features 286 beautifully appointed guest rooms and suites, two award-winning dining venues — Ciclo and Live Oak — a luxury spa, and extensive event space totaling over 17,000 square feet. As one of Austin's first and longest-standing luxury hotels, Four Seasons Austin is celebrated for its legendary service, exceptional amenities, and dynamic seasonal activations that highlight the area’s culinary and cultural offerings.

The Spa Receptionist role at Four Seasons Hotel Austin is a vital position within the hotel’s renowned Spa Team. This full-time position requires enthusiasm and dedication to providing an outstanding spa experience to guests. The Spa Receptionist serves as the warm and welcoming first point of contact for guests entering the spa, managing inquiries with comprehensive knowledge of treatments, services, pricing, and scheduling. This role is centered on delivering personalized service, anticipating guest needs before they arise, and efficiently managing the treatment schedule to maximize guest satisfaction and spa utilization.

The Spa Receptionist must possess strong communication skills and a customer-focused attitude, working collaboratively with team members to ensure seamless operations and memorable guest experiences. Located at a hotel that operates 24/7, candidates must demonstrate flexibility to accommodate varied work hours including mornings, evenings, weekends, and holidays. Four Seasons Hotel Austin is committed to fostering diversity, inclusion, and belonging, encouraging applications from individuals of all backgrounds. The company offers a comprehensive benefits package, competitive salary, and career growth opportunities within the Four Seasons brand, making this an excellent opportunity for those passionate about the hospitality and wellness industry who aspire to grow with a prestigious global leader.