Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Thompson Dallas, a distinguished part of the Hyatt Corporation, marks a significant milestone with its Texas debut at The National, a landmark 52-story building recognized for its midcentury-modern hexagon design rising prominently above the Dallas skyline. This architectural marvel encompasses an entire city block, setting a new standard for luxury and sophistication in the heart of Dallas. The hotel boasts 219 guestrooms, including 52 suites, designed to offer guests an unparalleled level of comfort and style. Adding to its allure are two defining dining options that promise to deliver exquisite culinary experiences. For events and gatherings, the hotel features 20,000 square feet of stunning event space, ideal for a variety of occasions from intimate meetings to grand celebrations.

Beyond accommodations, Thompson Dallas offers a range of premium amenities including a resort-style pool that invites relaxation, a custom-curated fitness facility for wellness enthusiasts, a full-service spa delivering rejuvenating treatments, and even a dedicated dog park, reflecting the hotel's commitment to catering to diverse guest needs. Thompson Dallas stands as a tribute to history, design, and culture, aiming to bring together guests and the community in a unique and inspired environment.

At Hyatt, the core value lies in the dedication of its associates who prioritize efficient service and memorable guest experiences. The Spa Director role at Thompson Dallas is integral to this mission, charged with both short and long-term strategic planning of the spa facility. This involves overseeing marketing efforts, promotional activities, administrative operations, safety protocols, staff management, and financial affairs. The Spa Director develops marketing strategies to attract new markets, collaborates with Public Relations to manage spa promotions and media outreach, and continuously monitors competitors' offerings and innovations. Financial accountability includes fiscal budgeting, thorough analysis, identification of capital improvements, and budget preparation to maintain and enhance spa operations.

In addition to strategic and financial responsibilities, the Spa Director plays a crucial role in staff development, ensuring that the team is well-equipped to meet operational goals and deliver exceptional service aligned with the hotel’s business objectives. Employment at Hyatt offers a dynamic and rewarding environment where career advancement, job enrichment, and supportive workplace culture are prioritized. This position demands a proactive leader ready to embrace challenges and foster excellence within the spa and wellness division at Thompson Dallas.

Job Requirements

  • Minimum of 5 years upper management experience in spa or related field
  • Strong verbal and written communication skills
  • Proven ability to develop and implement marketing strategies
  • Experience in budget management and financial analysis
  • Ability to manage and develop staff effectively
  • Knowledge of spa industry trends and competitor analysis
  • Capability to align operational strategies with business objectives

Job Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Strong business relationship skills
  • Minimum of 5 years upper management experience in spa or a related field

Job Duties

  • Develop marketing strategies for the spa facility
  • Collaborate with Public Relations on spa promotions and media outreach
  • Monitor competitor spa offerings and promotional techniques
  • Oversee fiscal budgeting and financial analysis for spa operations
  • Identify and prepare budgets for capital improvements
  • Manage staff development and training initiatives
  • Align spa operations with the hotel’s business objectives

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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