Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Tuition Reimbursement
Fitness Reimbursement
Wellbeing reimbursement
Discounted parking
Medical insurance
Dental Insurance
Vision Insurance
Flex Spending Account
Disability insurance
Life insurance
Roth IRA options
401K options
Discounted stock purchase plan
Paid sick leave
Paid vacation
paid holiday
Additional paid days off
Paid Family Bonding Time
Financial adoption assistance
Free room nights
discounted room nights
Employee assistance program
Additional discounts via PerkSpot
Job Description
Hyatt Regency Waikiki is a premier hotel property featuring 1230 spacious guest rooms, strategically located just steps away from the stunning azure blue waters and soft sands of Waikiki Beach. This iconic hotel is positioned directly across from the world-famous Duke Kahanamoku Statue, near the impressive Diamond Head Crater, and centrally situated in the vibrant city center of Honolulu, Hawaii. Hyatt Regency Waikiki offers guests a luxurious and memorable stay complete with personalized services infused with the spirit of Aloha, modern amenities designed for comfort and convenience, cultural activities that celebrate Hawaiian traditions, and a refreshing swimming pool overlooking the vast Pacific Ocean. Guests can also enjoy dining options featuring locally sourced specialties and indulge in unique shopping experiences at on-site boutiques. For a glimpse into the exceptional atmosphere and offerings of this distinguished resort, please visit the Hyatt Regency Waikiki Beach website.
The Spa Concierge position at Hyatt Regency Waikiki plays a vital role in fostering a tranquil and welcoming environment within the hotel’s spa facilities. The primary responsibilities of the Spa Concierge include managing spa treatment schedules, assisting guest registration, and processing a variety of payment methods such as room charges, credit cards, and cash. This role is essential in ensuring smooth spa reservation experiences, whether guests select deluxe spa packages or individual treatments. Beyond administrative duties, the Spa Concierge serves as an ambassador for wellness and relaxation, providing thoughtful product and treatment recommendations tailored to each guest's preferences. This position requires a professional with spa reception experience, preferably within a resort or hotel spa setting, who is passionate about delivering an indigenous spa experience that resonates with guests seeking Hawaiian-inspired therapy and services. The position offers an hourly wage of $20, reflecting the importance and specialized skills required for the role. Additionally, the Spa Concierge benefits from an enriching work culture that values respect, integrity, humility, empathy, creativity, and fun, alongside opportunities for career growth within a global hospitality brand known for its excellence and supportive work environment. Hyatt Regency Waikiki is committed to equal employment opportunities, embracing diversity and inclusivity in its workforce.
The Spa Concierge position at Hyatt Regency Waikiki plays a vital role in fostering a tranquil and welcoming environment within the hotel’s spa facilities. The primary responsibilities of the Spa Concierge include managing spa treatment schedules, assisting guest registration, and processing a variety of payment methods such as room charges, credit cards, and cash. This role is essential in ensuring smooth spa reservation experiences, whether guests select deluxe spa packages or individual treatments. Beyond administrative duties, the Spa Concierge serves as an ambassador for wellness and relaxation, providing thoughtful product and treatment recommendations tailored to each guest's preferences. This position requires a professional with spa reception experience, preferably within a resort or hotel spa setting, who is passionate about delivering an indigenous spa experience that resonates with guests seeking Hawaiian-inspired therapy and services. The position offers an hourly wage of $20, reflecting the importance and specialized skills required for the role. Additionally, the Spa Concierge benefits from an enriching work culture that values respect, integrity, humility, empathy, creativity, and fun, alongside opportunities for career growth within a global hospitality brand known for its excellence and supportive work environment. Hyatt Regency Waikiki is committed to equal employment opportunities, embracing diversity and inclusivity in its workforce.
Job Requirements
- high school diploma or equivalent
- previous experience in spa reception or related hospitality role
- flexible availability including weekends and holidays
- ability to handle multiple tasks efficiently
- strong communication and interpersonal skills
- proficiency with computer systems used for reservations and payments
Job Qualifications
- must be able to work a flexible schedule including weekends and holidays
- proficient in basic computer skills
- hotel or resort spa experience preferred
- true desire to satisfy the needs of others in a fast-paced environment
- refined verbal and written communication skills
Job Duties
- schedule spa treatments and manage guest reservations
- register spa guests and process payments including room charges, credit cards, and cash
- recommend spa products and treatment options to guests
- promote wellness and create a calming spa atmosphere
- handle deluxe spa package bookings and individual treatment appointments
- provide excellent guest service with a focus on satisfaction
- serve as the final point of contact for spa-related inquiries and experiences
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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