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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
Employee wellness programs
Job Description
The Ritz-Carlton Orlando Grande Lakes is a prestigious luxury hotel located in Orlando, Florida, known for providing exceptional guests with unforgettable experiences. Part of the globally renowned Ritz-Carlton brand under Marriott International, this establishment upholds the highest standards of luxury hospitality. The Ritz-Carlton Orlando Grande Lakes prides itself on delivering exquisite service, comfort, and care, ensuring that every visit is not just a stay but a remarkable memory. This award-winning property offers a variety of upscale amenities, including fine dining, spa and wellness facilities, and beautiful event spaces, making it a preferred destination among discerning travelers and local guests alike.Show More
Job Requirements
- Weekend availability preferred
- Ability to stand, sit, or walk for extended periods
- Ability to move, lift, carry, push, pull objects up to 10 pounds
- Willingness to follow company policies and procedures
- Maintain confidentiality of proprietary information
- Ability to speak clearly and professionally on telephone
- Provide general spa orientation to guests
- Ability to work part-time hours
- Ability to manage cash bank securely
Job Qualifications
- High school diploma or GED equivalent
- Less than 1-year related work experience preferred
- No supervisory experience required
- Excellent communication and customer service skills
- Ability to use spa or salon reservations software
- Basic cash handling skills
- Professional appearance and demeanor
- Ability to work collaboratively in a team environment
Job Duties
- Schedule spa and salon services for individuals and groups
- Call guests to confirm scheduled services
- Update reservations and cancellations list and communicate changes
- Check in guests and provide spa orientation
- Promote and sell spa services
- Manage assigned bank and process guest payments
- Report maintenance needs and unsafe conditions
- Maintain company policies and professional appearance
- Deliver exceptional guest service and uphold Gold Standards
- Handle cash tips and balance receipts
- Assist with other reasonable duties as required
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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