Southwest Neuro: Front Desk - Full Time

Our Southwest Neuroscience location is a dedicated healthcare facility focused on providing specialized neurological care to patients. As part of a trusted network of medical professionals, our commitment extends beyond treatment to ensuring a seamless, compassionate, and efficient patient experience. Our team is composed of highly skilled clinicians and support staff who work collaboratively to meet the varied needs of our patients. By fostering a welcoming environment, we emphasize quality care and patient satisfaction, which are at the forefront of our mission. This full-time role operates Monday through Thursday, from 8am to 5pm, and Fridays from 8am to 4pm, making it an excellent opportunity for professionals looking for a stable and meaningful position within the healthcare sector.

The Front Office Receptionist & Administrative Assistant role at our Southwest Neuroscience location is a pivotal position that facilitates smooth operations at the front desk and enhances patient experience through excellent service. This role requires a professional with exceptional customer service skills, the ability to multitask efficiently, and a team-oriented mindset. The primary responsibilities involve managing patient scheduling, greeting and assisting guests, taking phone calls, checking patients in and out, and handling payments including co-pays and deductibles. Beyond these duties, the position includes updating patient records, verifying insurance information online, and assisting healthcare providers with necessary paperwork. Maintaining cleanliness and organization at the front desk, as well as preparing daily cash and credit reports, is also essential. This role is vital in ensuring that operational details are handled smoothly and patients feel welcomed and well-supported throughout their visit. Candidates will thrive here if they are organized and detail-oriented with strong communication skills and the physical capability to lift and carry light weights. This role offers a balanced schedule conducive to work-life balance while providing meaningful work within a respected medical community.