Sous Chef, Operations

gategroup is a leading global provider of airline catering and hospitality services, dedicated to enhancing the travel experience for millions of passengers every day. With a presence in numerous countries, gategroup is recognized for its innovative culinary offerings, high-quality food production, and exceptional service standards tailored specifically for airline customers. Known for its commitment to quality, safety, and operational efficiency, gategroup specializes in delivering tasty and nutritious meals that meet diverse dietary preferences and stringent regulatory requirements. The company’s scalable operations and expert teams work closely with leading airlines to ensure seamless meal delivery that supports airlines’ brand promises and customer satisfaction goals. gategroup fosters a culture of respect, innovation, and accountability, valuing employee engagement and development as central to its ongoing success. The company offers a supportive environment where its employees can thrive, grow their careers, and make a significant impact on the travel industry's culinary landscape.

The role of Sous Chef, Operations, at gategroup is a vital leadership position within the culinary team that directly supports the Executive Sous Chef or Executive Chef. This position is entrusted with designing and preparing meals specifically for airline customers, focusing on maintaining the highest standards of food quality, safety, and service consistency. The Sous Chef Operations plays an essential role in driving the food production process, ensuring that team members meet all specifications, comply with food safety regulations such as FDA, USDA, and HAACP, and adhere to quality and labor objectives. Working in a fast-paced, deadline-driven production kitchen environment, the Sous Chef Operations not only provides culinary expertise but also fosters a cooperative and productive team atmosphere.

Responsibilities include supervising kitchen staff, overseeing meal preparation, scheduling shifts for optimized labor management, managing inventory and raw material requisition, and ensuring strict adherence to safety and sanitation protocols. This role also involves training and coaching employees to enhance productivity while minimizing labor and food costs. The candidate will be instrumental in maintaining employee retention, handling employee relations in compliance with union agreements, and ensuring wage and hour policies are followed. Successful candidates thrive in managing up to 40 direct reports and contributing positively to unit performance and operational improvements. The position offers a competitive target salary range of $68,000 to $70,000 per year, emphasizing the importance of experienced culinary professionals who can excel in a high-volume airline catering setting. Benefits include paid time off, 401k with company match, company-sponsored life insurance, medical, dental, and vision plans, among others.

This full-time, exempt role also requires some travel up to 25 percent of the time across the USA and provides an exciting opportunity to be part of a global culinary operations team passionate about food excellence and customer satisfaction. If you are committed to quality food production, leadership in a dynamic environment, and want to be a part of a team that influences the travel experience through exceptional culinary service, gategroup’s Sous Chef, Operations role could be your next career move.