Sous Chef, KeyBank Center

Delaware North Sportservice is a renowned hospitality and food service company with a long-standing history and a global presence. Established over a century ago, Delaware North has grown into a family-owned business that operates in various sectors including sports venues, national parks, casinos, and hotels. The company is committed to providing exceptional food and service experiences at iconic locations, and it places strong emphasis on the personal and professional growth of its team members. At KeyBank Center in Buffalo, New York, Delaware North manages concessions, clubs, and suites for the National Hockey League's Buffalo Sabres. With a capacity of 19,200 seats, the venue hosts numerous events, and Delaware North is dedicated to delivering high-quality culinary services in this fast-paced, dynamic environment.

The role of Sous Chef at Delaware North Sportservice offers an exciting opportunity for culinary professionals who are passionate about leadership and excellence in food preparation. Reporting directly to the Executive Chef, the Sous Chef will play a critical role in overseeing the daily kitchen operations and ensuring that the culinary team maintains the highest quality standards. This position involves supervising a large team in a high-volume production kitchen, facilitating efficient food preparation, and enforcing recipe adherence. It also provides a chance to collaborate in menu design and development, participate in inventory control, and manage food and labor costs.

Beyond culinary expertise, this role emphasizes leadership, mentorship, and team building. The Sous Chef is responsible for hiring and training new team members, fostering a positive and cohesive work environment, and motivating staff to achieve both individual and collective goals. The position requires knowledge of food safety regulations and experience in maintaining sanitary conditions that comply with state and local health guidelines. Proficiency in computer applications such as Word and Excel is also expected to assist with scheduling, costing, and inventory management.

Delaware North offers a competitive salary for this role, with an anticipated base pay ranging from $62,354 to $66,800 annually. In addition to the base pay, the company provides an annual bonus plan based on performance metrics and an uncapped sales incentive plan according to the role. The company also supports relocation assistance for qualified candidates, making it an attractive option for those seeking a new career opportunity in Buffalo. The benefits package includes medical, dental, and vision insurance, 401(k) with company match, paid vacation and holidays, parental leave, tuition reimbursement, and generous family discounts at various Delaware North properties.

For culinary professionals looking to grow their careers within a respected and experienced hospitality group, the Sous Chef position at Delaware North Sportservice at KeyBank Center represents a dynamic and rewarding opportunity. The company’s strong community ties, commitment to diversity and inclusion, and emphasis on employee development make it an ideal environment to contribute and thrive.