Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
Medical insurance
Dental Insurance
Vision Insurance
Life Insurance/AD
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services operates within Ascension Health hospitals across the United States, focusing on delivering comprehensive hospitality services that enhance patient, family, and visitor experiences. As an integral part of the Compass Group, one of the world's largest foodservice companies, TouchPoint is committed not only to exemplary food preparation and service but also to supporting the healing process through a clean, welcoming environment and professional staff. Compass Group champions diversity, equity, and inclusion, ensuring fair treatment and opportunity for all candidates and associates regardless of background or identity. The company fosters a culture of collaboration, service, and growth, catering to... Show More
Job Requirements
- Prior cooking and leadership experience is required
- Ability to work full-time, including rotating weekends
- Capability to follow corporate, state and federal food safety and sanitation procedures
- Strong organizational skills
- Excellent interpersonal and customer service skills
- Ability to handle multiple tasks and thrive in a fast-paced environment
- Compliance with TouchPoint’s drug-free workplace policy
Job Qualifications
- Prior cooking and leadership experience
- Ability to effectively supervise and manage a team
- Knowledge of food safety and sanitation standards
- Strong communication and interpersonal skills
- Ability to work flexible schedules including rotating weekends
- Passion for culinary arts and hospitality service
- Experience in a healthcare or hospital food service environment is a plus
Job Duties
- Cooks and prepares food following approved recipes and production standards
- Ensures all deadlines are met based on production orders
- Supervises hourly food service associates including interviewing, scheduling, payroll, training, counseling, and performance reviews
- Stores food in designated areas following all corporate, state and federal food safety and sanitation procedures
- Ensures proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
- Maintains sanitation of equipment, supplies and utensils
- Cleans workstation thoroughly before leaving area
- Interacts with customers to resolve complaints in a friendly, service-oriented manner
- Relays relevant information directly to supervisor
- Demonstrates complete understanding of daily menu items and accurately explains them to associates and customers
- Keeps up with peak production and service hours
- Monitors inventory and deliveries of product and supplies
- Tracks product production, consumption and waste
- Informs supervisor when supplies or product are low
- Performs other duties as assigned
Job Location
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