Sous Chef, Food Hall

Redlands, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $49,700.00 - $67,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
career advancement

Job Description

San Manuel is a prominent hospitality and gaming enterprise located in the Inland Empire, recognized as one of the largest private employers in the region. The organization is dedicated to fostering a culture of excellence, growth, and well-being among its employees, offering a dynamic work environment rooted in its strong vision, mission, and values. This commitment manifests in its diverse range of operations—from gaming and entertainment to food and beverage services—aimed at delivering top-tier experiences to its patrons while ensuring employee development and satisfaction.

The Sous Chef - Food & Beverage position at San Manuel plays a vital role within the culinary team under the direct supervision of the Chef De Cuisine. This role involves overseeing day-to-day kitchen operations within specific venues or areas of operation, ensuring the seamless execution of assigned culinary activities. The Sous Chef is responsible for managing schedules, supervising and training subordinate kitchen staff, and collaborating closely with food and beverage management to forecast menus based on anticipated customer counts, business trends, and special occasions such as holidays. This position ensures all food preparation meets rigorous standards in quality, flavor consistency, presentation, and timeliness, while strictly adhering to health and safety regulations and organizational policies.

This leadership role entails a broad range of responsibilities including financial oversight of the kitchen operations, such as managing food and labor costs, purchasing, and ensuring accurate record-keeping, including monthly inventory and financial closures. The Sous Chef fosters a clean, organized, and safe working environment for the kitchen team, guaranteeing compliance with regulatory standards from governing bodies such as Health Department, Gaming Commissions, FDA, OSHA, and others. Scheduling and staffing within budget constraints is another critical function, along with approving vacation requests to maintain operational efficiency.

In addition to operational and administrative duties, the Sous Chef must excel in culinary innovation, including menu development techniques, recipe creation, and plating guides tailored to both a la carte and high-volume banquet production. The role demands proficiency in managing high-pressure culinary environments, strong people management skills including performance review, employee counseling, conflict resolution, and staff development initiatives with succession planning. The incumbent embraces the organization’s culinary culture and champions its culinary goals in line with the enterprise’s vision.

The physical demands of this role include working predominantly in a climate-controlled commercial kitchen, with the ability to handle physical tasks such as lifting and moving supplies, standing for extended periods, and operating kitchen equipment safely. Regular travel for meetings, trade shows, and conferences as well as working varied shifts including evenings, weekends, and holidays is expected.

San Manuel values its employees by providing an environment that supports professional and personal growth. The Sous Chef position offers an excellent opportunity for culinary professionals with a background in high-volume hospitality or casino operations to advance their careers while contributing to a premier culinary team. Join San Manuel and be part of a team dedicated to culinary excellence and exemplary guest service.

Job Requirements

  • Associate's degree in culinary, food service, hospitality, business management or related field required
  • minimum two years' experience in large hotel or casino operation with high volume production and large staff management required
  • must obtain and maintain a current Food Handler's Card
  • must obtain and maintain a ServSafe certificate
  • must obtain and maintain a negative tuberculosis (TB) test
  • may be required to obtain and maintain a gaming license
  • valid driver's license and vehicle insurance with minimum liability limits required due to commuting
  • ability to work evening, weekend and holiday shifts
  • ability to work in fast-paced, high-demand environment
  • physical ability to lift up to 40 pounds occasionally
  • must present neat and well-groomed appearance
  • comply with health and safety regulations

Job Qualifications

  • Associate's degree in Culinary, Food Service, Hospitality, Business Management or related field
  • culinary degree from an accredited culinary institute preferred
  • minimum two years' experience working in a large hotel or similar casino operation including high volume production, catering, multi-unit aspects and larger staff management
  • management training and/or culinary education experience preferred
  • related, relevant or direct experience may be considered in lieu of minimum education requirements
  • advanced knowledge of single unit culinary operations
  • ability to handle high volume a la carte kitchen cooking, catering/banquet production and expediting food during peak periods
  • strong management skills including corrective counseling and documentation
  • adequate skill level in hands-on staff training
  • understands menu development techniques, recipe, plating guide and menu card development

Job Duties

  • Maintain and ensure all recipes, flavor profiles, consistency in quality, appearance and production timeframes are adhered to
  • understand menu development techniques and develop recipes, plating guides and menu cards
  • responsible for food preparation, storing and service delivery to customers
  • monitor and work with management to control financial aspects of kitchen operations including food cost, labor cost, food purchasing and other expenses
  • ensure all logs, requisitions and paperwork are completed and submitted accurately
  • conduct monthly inventory and coordinate with business partners for financial closure
  • ensure safe working conditions and compliance with health and safety regulations including Health Department, Gaming, FDA, OSHA codes
  • investigate and report employee injuries or accidents
  • responsible for cleanliness, organization and preparedness of workspace and adjacent areas
  • schedule kitchen line staff within budgeted labor costs and approve vacation requests ensuring staffing levels are met
  • perform other duties as assigned to support efficient department operation

Job Criteria

Experience

Mid Level (3-7 years)


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