Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,700.00 - $61,700.00
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Benefits

Day 1 Benefits
401K Program
Company Perks
career opportunities
Advancement Programs
scholarships
Paid Time Off

Job Description

PENN Entertainment is a leading entertainment and gaming company known for its integrated approach to delivering world-class sports content, casino gaming experiences, and hospitality across North America. With 43 destinations, the company offers diverse experiences that cater to a wide range of customers, combining the excitement of live events with innovative online platforms such as ESPN BET and theScore Bet Sportsbook and Casino. PENN Entertainment is committed not only to providing fun and entertainment but also to fostering an inclusive, diverse, and sustainable environment for its employees, communities, and stakeholders. The company’s expansive footprint and innovative digital offerings make it... Show More

Job Requirements

  • Associate degree in culinary or related field
  • Minimum two years of culinary experience or equivalent combination of education and experience
  • Minimum one year of previous supervisory experience
  • Excellent written and verbal communication skills
  • Fluency and literacy in English
  • Proficiency in Microsoft Office applications including Excel, Word, and Outlook
  • Ability to maintain a high level of confidentiality and professionalism
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from managers, clients, customers, and the general public
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization
  • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, and decimals
  • Ability to compute rate, ratio, and percent and interpret bar graphs
  • Ability to interact diplomatically with guests, staff, and colleagues to resolve problems and conflicts
  • Ability to work all shifts including nights, weekends, and holidays as business needs dictate

Job Qualifications

  • Associate degree in culinary or related field
  • Minimum two years of culinary experience or equivalent combination of education and experience
  • Minimum one year of previous supervisory experience
  • Excellent written and verbal communication skills
  • Fluency and literacy in English
  • Proficiency in Microsoft Office applications including Excel, Word, and Outlook
  • Ability to maintain a high level of confidentiality and professionalism
  • Ability to write reports, business correspondence, and procedure manuals
  • Effective presentation and response skills to managers, clients, customers, and the general public
  • Strong collaboration and communication skills at all organizational levels
  • Basic math skills including addition, subtraction, multiplication, division, and interpretation of graphs
  • Ability to interact diplomatically with guests, staff, and colleagues to resolve problems and conflicts

Job Duties

  • Providing guidance and daily supervision to staff in the department
  • Supporting and administering operational goals and monitoring achievements of performance and profit objectives
  • Adhering to scheduling and coordinating with manager regarding any concerns with attention to guest satisfaction
  • Producing menu items as listed in each restaurant and ensuring kitchens are stocked and ready for service
  • Supporting compliance to departmental budgets
  • Enthusiastically supporting, actively promoting, and demonstrating superior customer service in accordance with departmental and company standards and programs
  • Ensuring customer service standards are followed by all team members and addressing issues as they arise
  • Assisting with maintaining cost control methods and procedures by monitoring consistent pars and inventory in each restaurant
  • Assisting Chef de Cuisine with administrative duties such as tracking and maintaining attendance records
  • Assisting with maintaining established quality assurance procedures to ensure acceptable Health Department and customer service standards
  • Ensuring regulatory compliance within area of authority and reporting potential issues to management
  • Maintaining strict confidentiality in all departmental and company matters

Job Location

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