Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.00 - $28.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
ISS Group is a leading global provider of facility services, dedicated to creating safe, efficient, and sustainable environments for its clients. With a broad international presence, ISS is committed to delivering excellence through a diverse range of offerings including cleaning, catering, security, property services, and more. The company prides itself on fostering a resilient and inclusive workplace culture, encouraging diversity in all its forms such as ethnicity, race, age, gender, disability, and cultural background. ISS Group aims to set industry standards by integrating sustainability and social responsibility into its business operations, making it a preferred employer and service provider worldwide.
This position is for a Sous Chef within ISS's catering division, working in collaboration with Guckenheimer, a recognized name in quality food service management. The role is full-time, with the work schedule set from Monday to Friday, 6:00 am to 2:30 pm, with potential for overtime based on business needs. The hourly wage for this position ranges from $24.00 to $28.00 per hour, providing competitive compensation aligned with industry standards.
The Sous Chef plays a critical role in supporting the overall success of the food program by ensuring adherence to client culture, Food and Occupational Safety standards including OSHA and Health Department regulations, and high-quality food standards established by Guckenheimer. This leadership role involves overseeing daily kitchen operations, managing recipe execution according to the net menu, and controlling food purchasing and sanitation practices. The Sous Chef is also responsible for motivating, training, and developing kitchen staff, ensuring the team meets operational objectives effectively.
Success in this role requires mastery in prioritizing communication, quality, safety, and workplace organization. The ideal candidate will ensure compliance with HACCP guidelines, internal audits, and company protocols to maintain a safe and efficient kitchen environment. A strong emphasis is placed on food safety, hygiene, and presentation, ensuring that all food items and catering services meet the highest standards of excellence.
Key accountabilities include collaborating closely with the Executive Chef on catering needs and inventory management, maintaining detailed logs as per HACCP standards, overseeing the assembly of ready-to-eat menu items, and supporting management with administrative functions such as attendance and HR-related tasks. The Sous Chef also plays a vital role in customer service, representing ISS and its clients professionally while addressing any service issues promptly and amicably.
Additionally, the role involves financial responsibilities such as monitoring food costs, labor budgets, and maintaining weekly participation data to optimize service levels and budget adherence. The Sous Chef must also ensure the cafeteria and catering displays are visually appealing, fresh, and aligned with seasonal themes, all while adhering to sustainability commitments including proper waste disposal and recycling.
The physical demands of this position include standing for extended periods, lifting items up to 25 pounds with assistance, and operating in a fast-paced kitchen environment requiring excellent time management and teamwork skills. Compliance with Health, Safety, Environment, and Quality (HSEQ) policies is mandatory, ensuring that all safety protocols and environmental responsibilities are followed rigorously.
By joining ISS Group as a Sous Chef, an individual becomes part of a global community dedicated to excellence, inclusion, and sustainable growth. ISS fosters a professional environment where employees can thrive and contribute meaningfully to the company’s mission of making the international community more just and resilient.
This position is for a Sous Chef within ISS's catering division, working in collaboration with Guckenheimer, a recognized name in quality food service management. The role is full-time, with the work schedule set from Monday to Friday, 6:00 am to 2:30 pm, with potential for overtime based on business needs. The hourly wage for this position ranges from $24.00 to $28.00 per hour, providing competitive compensation aligned with industry standards.
The Sous Chef plays a critical role in supporting the overall success of the food program by ensuring adherence to client culture, Food and Occupational Safety standards including OSHA and Health Department regulations, and high-quality food standards established by Guckenheimer. This leadership role involves overseeing daily kitchen operations, managing recipe execution according to the net menu, and controlling food purchasing and sanitation practices. The Sous Chef is also responsible for motivating, training, and developing kitchen staff, ensuring the team meets operational objectives effectively.
Success in this role requires mastery in prioritizing communication, quality, safety, and workplace organization. The ideal candidate will ensure compliance with HACCP guidelines, internal audits, and company protocols to maintain a safe and efficient kitchen environment. A strong emphasis is placed on food safety, hygiene, and presentation, ensuring that all food items and catering services meet the highest standards of excellence.
Key accountabilities include collaborating closely with the Executive Chef on catering needs and inventory management, maintaining detailed logs as per HACCP standards, overseeing the assembly of ready-to-eat menu items, and supporting management with administrative functions such as attendance and HR-related tasks. The Sous Chef also plays a vital role in customer service, representing ISS and its clients professionally while addressing any service issues promptly and amicably.
Additionally, the role involves financial responsibilities such as monitoring food costs, labor budgets, and maintaining weekly participation data to optimize service levels and budget adherence. The Sous Chef must also ensure the cafeteria and catering displays are visually appealing, fresh, and aligned with seasonal themes, all while adhering to sustainability commitments including proper waste disposal and recycling.
The physical demands of this position include standing for extended periods, lifting items up to 25 pounds with assistance, and operating in a fast-paced kitchen environment requiring excellent time management and teamwork skills. Compliance with Health, Safety, Environment, and Quality (HSEQ) policies is mandatory, ensuring that all safety protocols and environmental responsibilities are followed rigorously.
By joining ISS Group as a Sous Chef, an individual becomes part of a global community dedicated to excellence, inclusion, and sustainable growth. ISS fosters a professional environment where employees can thrive and contribute meaningfully to the company’s mission of making the international community more just and resilient.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in a sous chef or similar food service role
- Knowledge of OSHA and Health Department regulations
- Ability to work Monday to Friday, 6:00 am to 2:30 pm, with possible overtime
- Ability to lift up to 25 pounds and work standing for up to 8-10 hours
- Strong organizational and communication skills
- Ability to follow safety and sanitation protocols
- Commitment to adhering to HSEQ policies
- Willingness to participate in ongoing training
- Ability to work well under pressure and meet deadlines
- Team player mindset
Job Qualifications
- High school diploma or equivalent
- Proven experience as a sous chef or similar role in food service
- Strong knowledge of food safety regulations including HACCP
- Experience with kitchen management and staff training
- Ability to manage food costs and budgets
- Excellent communication and leadership skills
- Proficient in inventory and purchasing procedures
- Familiarity with sustainability practices in food service
- Ability to work in a fast-paced environment
- Customer service orientation
Job Duties
- Communicate daily with the Executive Chef to align on catering needs and ordering
- Always provide the highest quality of service in accordance with ISS/Guckenheimer and client standards
- Utilize food preparation procedures in accordance with current applicable federal, state and local guidelines and regulations to ensure high quality food service is provided
- Assist Executive Chef with administrative duties including attendance, human resources and all other timelines as directed
- Monitor and review HACCP logs
- Assemble RTE menu items in accordance with recipes, following core standards for ISS/GEI for presentation, packaging, and labels
- Clean and sanitize work areas and equipment and follow ISS/Guckenheimer and government regulatory rules and procedures
- Support management team with taking monthly inventory
- Notify management when there are any concerns with product quantities, food/equipment safety, or other situations requiring management attention
- Attend all meetings of the day
- Report all accidents and injuries in a timely manner
- Communicate with all team members regarding needs and ability to support in other areas
- Support in other functions and/or locations as business demands
- May perform other duties and responsibilities as assigned
- Ensure that high quality food items, catering requests, and contracts are creative, well prepared and presented in a cost-effective manner
- Follow Guckenheimer’s food standards guidelines
- Ensure that all products and ingredients are purchased following Guckenheimer’s purchasing standards and sustainability commitments
- Work with management to ensure all display, catering and café service and culinary setups meet specific account standards
- Make sure all kitchen waste is properly disposed of in the most sustainable manner as supported by client
- Facilitate weekly meetings with team regarding upcoming events
- Train and supervise staff
- Maintain proper uniform standards following employee handbook and account guidelines
- Assist in staff reviews, coaching sessions, and disciplinary actions
- Ensure all trainings are complete and documented for direct hires
- Represent the company in a courteous, efficient, and professional manner
- Interact with customers and resolve complaints in a friendly and service-oriented way
- Communicate with client honestly, accurately and timely in a professional and organized manner
- Review weekly participation and make recommendations for food budget or service level changes
- Maintain and monitor labor with business forecasts and budget
- Ensure food cost meets budgetary goals each week
- Ensure overall café meets standards and oversee daily appearance and upkeep
- Supervise proper presentation of food
- Adhere to Guckenheimer’s standards of fresh and creative décor representing season and food served
- Edit daily signage for proper spelling, allergens, and descriptions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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