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Sonic Shift Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid training
shift meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program

Job Description

KBP Drive-In, part of KBP Brands, is a prominent and rapidly growing restaurant franchise group specializing in quick service dining. With over 1,000 restaurants spread across more than 30 states, KBP Brands has established itself as a leader in the restaurant industry by fostering an environment where employees, customers, and franchisees thrive. Their vision emphasizes creating a great place to work, a great place to eat, and a great place to own. This vision reflects their commitment to quality, inclusion, and continuous growth, making KBP Brands an ideal employer for those seeking a dynamic and rewarding career in the food service industry.

Among its many franchise restaurants under its umbrella, Sonic Drive-In represents a quintessential American fast-food experience known for its iconic menu and friendly customer service. The Sonic Drive-In locations managed by KBP Brands are committed to delivering exceptional dining experiences through flawless operations, a positive workplace culture, and outstanding guest service.

The Shift Manager position at Sonic Drive-In, franchised by KBP Brands, is an excellent opportunity for natural leaders passionate about delivering exemplary customer service and contributing to a well-oiled team environment. This role demands dynamic leadership to oversee daily restaurant operations during shifts, ensuring that business runs smoothly and efficiently while upholding high standards of quality and service that Sonic is known for. The Shift Manager is responsible for supervising and motivating a team, maintaining operational standards, resolving customer issues, and supporting the overall growth and success of the restaurant.

This role offers more than just managerial responsibilities; it is a chance to develop leadership skills within a fun, fast-paced, and supportive environment. Shift Managers at Sonic Drive-In gain invaluable experience managing people, handling challenging situations, and driving results in a business setting that values entrepreneurship and personal growth. Furthermore, KBP Brands actively supports its employees through comprehensive benefits, professional development pathways, and a strong company culture, which together create a fulfilling and stimulating work atmosphere.

With competitive compensation and a clear advancement trajectory, Shift Managers have the opportunity to progress to Assistant Manager and Restaurant Manager roles. The job not only entails leading a motivated team but also playing a pivotal role in ensuring that each guest enjoys the classic Sonic experience they return for. If you possess at least one year of supervisory experience in food service or retail, enjoy working in high-energy environments, and want to further your management career, this role is an exciting next step. Additionally, KBP Brands offers paid training, shift meal discounts, medical, dental, and vision benefits, paid time off, and access to their company nonprofit KBP Cares, which supports employees during unexpected hardships.

Overall, this position is crafted for enthusiastic leaders committed to fostering inclusion, growth, and positive culture inside one of the most beloved American quick service restaurants. Joining KBP Brands as a Sonic Drive-In Shift Manager means becoming part of a vibrant team where your contributions make a significant impact on both the customer experience and team success, backed by an organization focused on your long-term personal and professional growth.

Job Requirements

  • at least one year of supervisory experience in a food service or retail setting
  • must be at least 18 years old
  • flexible availability including evenings, weekends, and holidays
  • physical ability to lift and move heavy objects
  • ability to stand and walk for entire shifts
  • capability to maneuver through compact spaces and operate restaurant equipment

Job Qualifications

  • at least one year of supervisory experience in food service or retail
  • strong leadership and communication skills
  • ability to work flexibly including evenings, weekends, and holidays
  • problem-solving skills and ability to handle customer complaints professionally
  • basic math skills for cash handling
  • knowledge of food safety and workplace safety protocols

Job Duties

  • lead and supervise shift team members
  • ensure smooth restaurant operations throughout the shift
  • deliver excellent customer service by addressing guest needs and resolving issues promptly
  • maintain cleanliness and safety standards
  • manage cash handling and inventory control
  • train and mentor new staff members
  • comply with company policies and food safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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