Skyline - Concierge (On-Call Overnight)

Skyline at First Hill is Seattle's premier luxury retirement community located in the vibrant First Hill neighborhood. Known for its commitment to enriching the lives of older adults, Skyline fosters a culture centered on hospitality, teamwork, integrity, and innovation. The community is designed to provide residents with a fulfilling and enriching lifestyle in an environment that feels like home. Their dedication extends beyond the residents to include a supportive and engaging workplace for team members. Employees at Skyline find meaningful work where they can truly make a difference every day. The organization emphasizes a balance between work and personal life, competitive pay, and excellent benefits including medical, dental, vision care, and retirement plans. They also provide generous paid time off and foster an inclusive culture of fun and teamwork where every voice is valued and collaboration leads to great outcomes. More about the community can be explored at their website, skylineseattle.org.

The role available at Skyline is for an Overnight Concierge (On-Call) position, offering $23 per hour. This role is ideal for candidates who have a passion for people and seek a reliable, enjoyable work environment where they are valued as part of the team. As an Overnight Concierge, the individual will be entrusted with providing exceptional customer service during overnight hours. Key responsibilities include monitoring security cameras and emergency systems, responding promptly to safety and security issues, maintaining communication with overnight staff, and managing office supplies. The Overnight Concierge is an essential presence during the quieter hours to ensure the community remains safe, welcoming, and well-managed. This position requires overseeing multi-line telephone systems and being proactive in responding to potential risks or emergencies. The role supports the overall mission of Skyline by contributing to a secure, well-organized environment that prioritizes resident and employee wellbeing. Candidates with prior concierge or customer service experience, strong communication skills, and familiarity with relevant software tools will excel in this position. Additionally, current first aid/CPR certification may be required. The role involves completing background and drug screenings as part of the hiring process. This is a unique opportunity to join a team dedicated to transforming the aging experience by focusing on care, respect, and hospitality in a luxury retirement setting.