Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Flexible
Day Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Referral program
Flexible spending account
Free parking
Disability insurance
401(k) matching
Paid Time Off
Vision Insurance
Job Description
Sky & Vine Restaurant is a distinguished dining venue located in the heart of downtown Napa, California. As part of the Archer Hotel Napa, a boutique luxury hotel known for its AAA Four Diamond and Forbes Travel Guide Recommended status, Sky & Vine offers an elevated rooftop dining experience that captures the essence of Napa's vibrant atmosphere combined with elegant hospitality. The restaurant and bar are renowned for their spectacular views, sophisticated ambiance, and impeccable service standards that cater to both hotel guests and local patrons. With its carefully curated shareable plates, crafted cocktails, extensive selection of wines and spirits, and inviting fire pits, Sky & Vine has become a premier destination for casual yet refined dining on the rooftop. The establishment prides itself on creating memorable experiences through attentive customer service, authenticity, and a lively, welcoming environment.
Joining the team at Sky & Vine Restaurant as a Server Assistant means becoming an integral part of a professional food and beverage operation within the Archer Hotel Napa. The Server Assistant role is essential in supporting the front-of-house staff to provide seamless, efficient, and exceptional service to patrons. This position offers a $17.00 per hour pay rate along with eligibility for tips and potential distributions from service charges, rewarding teamwork and dedication. As a Server Assistant, you will contribute directly to the cleanliness, preparation, and smooth functioning of the dining space by bussing tables, polishing silverware and glassware, helping to serve food and beverages with care, and maintaining sanitation and safety standards. This role demands proactive communication with the serving team to ensure prompt and polished service.
Beyond the day-to-day tasks, this role serves as a foundation for gaining experience in a high-paced and sophisticated hospitality environment. It is ideal for those passionate about customer service, hospitality, and teamwork with an eagerness to learn and grow. The opportunity to work in a dynamic downtown location like Napa enhances exposure to a diverse clientele and development of skills in a hospitality setting recognized for excellence. Employees benefit from nearby free garage parking, a strong collaborative culture, and connection to a greater hospitality community managed by Napa LW Hospitality, a company renowned for a guest-and-employee-first philosophy. The Server Assistant role serves as a vital support role within the food and beverage team at Archie Hotel’s Sky & Vine Rooftop Bar, contributing to both guest satisfaction and operational success.
Joining the team at Sky & Vine Restaurant as a Server Assistant means becoming an integral part of a professional food and beverage operation within the Archer Hotel Napa. The Server Assistant role is essential in supporting the front-of-house staff to provide seamless, efficient, and exceptional service to patrons. This position offers a $17.00 per hour pay rate along with eligibility for tips and potential distributions from service charges, rewarding teamwork and dedication. As a Server Assistant, you will contribute directly to the cleanliness, preparation, and smooth functioning of the dining space by bussing tables, polishing silverware and glassware, helping to serve food and beverages with care, and maintaining sanitation and safety standards. This role demands proactive communication with the serving team to ensure prompt and polished service.
Beyond the day-to-day tasks, this role serves as a foundation for gaining experience in a high-paced and sophisticated hospitality environment. It is ideal for those passionate about customer service, hospitality, and teamwork with an eagerness to learn and grow. The opportunity to work in a dynamic downtown location like Napa enhances exposure to a diverse clientele and development of skills in a hospitality setting recognized for excellence. Employees benefit from nearby free garage parking, a strong collaborative culture, and connection to a greater hospitality community managed by Napa LW Hospitality, a company renowned for a guest-and-employee-first philosophy. The Server Assistant role serves as a vital support role within the food and beverage team at Archie Hotel’s Sky & Vine Rooftop Bar, contributing to both guest satisfaction and operational success.
Job Requirements
- High school diploma or equivalent
- Prior experience in food service or hospitality preferred
- Ability to stand for long periods
- Capability to exert up to 50 pounds of force occasionally
- Willingness to learn point of sale systems
- Ability to follow directions and company guidelines
- Commitment to team-based work environment
- Strong work ethic and dependable attendance
Job Qualifications
- High school diploma or equivalent
- Previous experience in a food service or hospitality role preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Team player with a positive attitude
- Knowledge of safe food handling practices
- Basic math skills
- Ability to learn POS systems
- Physical ability to perform job duties including standing for extended periods
Job Duties
- Greet customers upon arrival to the restaurant
- Provide gracious and professional food and beverage service in an efficient manner
- Maintain regular attendance in compliance with LodgeWorks standards
- Clear and clean tables as guests leave
- Set tables throughout the shift when applicable
- Ensure that the serving station is always clean and well-stocked
- Support other areas or roles when necessary
- Be knowledgeable of the menu, brands, prices and options, along with promotions and specials
- Conduct oneself in a professional manner at all times
- Graciously respond to guest concerns or requests, and report the situation to the Manager
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Execute daily side work with enthusiasm and motivation
- Serve alcoholic/nonalcoholic beverages in accordance with federal, state, local and company regulations
- Complete any other tasks as requested by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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